Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Hey I think the s23 is the best phone hands down
on August 21, 2023
Posted by: TMorgzz
[This review was collected as part of a promotion.] I bought the s22 about 3 or 4 months ago and it hasn't had one problem what so ever and I have downloaded almost 100 or more apps and it's still has a ton of storage left and I played fortnite on it with no bugs what so ever witch is rare on phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device fully recommend
on August 21, 2023
Posted by: Machinegunpete
[This review was collected as part of a promotion.] I use mine for every day use. Battery life is great. Takes excellent photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung phone
on August 21, 2023
Posted by: Lilyleaf03
[This review was collected as part of a promotion.] This is the first Samsung phone I've personally owned, I am a retired iPhone user and I whole heartedly believe that Samsung is definitely better. It's easier to use and navigate, it's so much more customizable, and gaming on the galaxy is an experience every gamer should experience!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 21, 2023
Posted by: Kman65027
[This review was collected as part of a promotion.] I use my phone for video, movies,,audio music, emails, calls, texting, social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product is good
on August 21, 2023
Posted by: Casone
[This review was collected as part of a promotion.] Its good all around. Its goochy. Lets goo..make it a money pick..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best compact phone
on August 21, 2023
Posted by: Lkc0987
[This review was collected as part of a promotion.] Best phone if you are looking for something small and handy, while keeping all the features of the flagship phones (minus some niche ones)
Cameras are excellent
Screen is top tier
No lag or stutter
Love the option to battery charge that stops at 85%
Screen is top tier
No lag or stutter
Love the option to battery charge that stops at 85%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fast, but poor battery
on August 21, 2023
Posted by: ANDROID
[This review was collected as part of a promotion.] So far has been good with great camera, no crashes, but consume battery like no tomorrow. We have to charge it twice daily
Value
3
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Hey Android,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time in your hectic day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23's battery life. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time in your hectic day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23's battery life. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s23
on August 21, 2023
Posted by: Castillejos23
[This review was collected as part of a promotion.] I love my s23 cause it not to big or to small it a great size the camera are amazing the screen quality is great I can watch all my show and movie with amazing quality
Value
5
Written by a customer while visiting Samsung US