Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Best value
on August 21, 2023
Posted by: RBPearson
[This review was collected as part of a promotion.] I've had this phone since launch and it was been phenomenal. It handles everything I throw at it. I've had several other samsung phones but this is my first flagship since the s5. It easily handles social media, games, and streaming but it also helps me stay connected to work and staying on task. The camera is a little weird with red hues but the camera qaulity and customization is top notch. I would highly recommend this phone if you are looking for an upgrade. I hope to get many years out of mine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is the most practical phone I've ever had.
on August 21, 2023
Posted by: Francoo
[This review was collected as part of a promotion.] I use my phone for work and Entertainment. I work with doordash Uber and grubhub. I also use it for Facebook, netflix and crypto trading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy s23 has great battery life
on August 21, 2023
Posted by: Islandgirl19011
[This review was collected as part of a promotion.] I use my galaxy for both streaming, games and photos.i also enjoy the video call effects and I'm able to answer calls with bixy text which I think is really cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s23
on August 21, 2023
Posted by: Danyboy
[This review was collected as part of a promotion.] I love the fact that it feels like I have a portable computer. Youtube, music, and high quality pictures is amazing. The fact that we utilize our phones to stream as well has been so beneficial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the 3 cameras. The battery life is great.
on August 21, 2023
Posted by: NWIOWAN
[This review was collected as part of a promotion.] I use it for social media and games mostly but also for online shopping
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing To Call Home About
on August 21, 2023
Posted by: deeannndrah
[This review was collected as part of a promotion.] The phone is functional. Of course, it's very sensitive to moisture and heat which doesn't make it durable. Go for the upgrade, don't stop with this phone.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Hey Deeannndrah,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 has an Armor Aluminum Frame, Corning Gorilla Glass Victus 2, and it is Water/Dust Resistant in up to 1.5 meters of freshwater for up to 30 minutes, based on an IP68 rating, making this one durable device! We also offer Samsung Care+ for eligible devices that would extend physical damage coverage to your devices. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an impromptu dip in the pool with your phone, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to nationwide, helps you get back to what you love most in life. Talk about peace of mind! Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please feel free to check out the article titled, "Keep your Galaxy device at its normal operating temperature " to learn how to help keep your devices at their normal operating temperature. Do not hesitate to contact Samsung Support if you have any questions or if you would like further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 has an Armor Aluminum Frame, Corning Gorilla Glass Victus 2, and it is Water/Dust Resistant in up to 1.5 meters of freshwater for up to 30 minutes, based on an IP68 rating, making this one durable device! We also offer Samsung Care+ for eligible devices that would extend physical damage coverage to your devices. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an impromptu dip in the pool with your phone, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to nationwide, helps you get back to what you love most in life. Talk about peace of mind! Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please feel free to check out the article titled, "Keep your Galaxy device at its normal operating temperature " to learn how to help keep your devices at their normal operating temperature. Do not hesitate to contact Samsung Support if you have any questions or if you would like further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
offers a vibrant display, powerful performance, an
on August 21, 2023
Posted by: Nappy17
[This review was collected as part of a promotion.] Snapchat: On Snapchat, I'd use the camera to take photos or record short videos. I could add various filters, stickers, or effects to enhance the visuals. I'd send these snaps to friends or post them on my story to share moments from my day.
Instagram: When using Instagram, I'd use the smartphone's camera to take high-quality photos of different subjects. I might apply filters, adjust lighting, and make use of creative tools within the app. I could then share these photos on my profile to showcase my interests, experiences, and moments with followers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but has flaws
on August 21, 2023
Posted by: SamsungQ60
[This review was collected as part of a promotion.] Sometimes I like the Bixby app but more often than not our is intrusive. 8 do love good SmartThings helps. Also, the speed is excellent. No bog down issues like older models. Also, past phones had charging port concerns. I don't think I'll have those same concerns with this phone.
Value
4
Written by a customer while visiting Samsung US