Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7 out of 5
4.7
(4,048 Reviews)
Open Ratings Snapshot
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product. 
(
66 out of 81
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Excellent performance and great customization
on August 18, 2023
Posted by: Roachkilla300
[This review was collected as part of a promotion.] I use my device to text and make calls, as well as for gaming, i.e. fortnite and call of duty. Spectacular graphics . 👌
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone and lifesave device
on August 18, 2023
Posted by: Beachloco84
[This review was collected as part of a promotion.] I'm a lifelong Samsung lover. This device is amazing and has travelled with me along many adventures. The camera feature is amazing in itself. The app organization is great for my lifestyle.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone, it does everything I want it to
on August 18, 2023
Posted by: Sf88hk
[This review was collected as part of a promotion.] This phone is awesome, I love how I can customize the whole look... it's like my old MySpace page
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It separate home from work
on August 18, 2023
Posted by: tconley
from Spartanburg sc
Expertise:Beginner
I'm really looking forward to see how I can manage home and work I'm excited now I wish I could afford ear bud's
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful device
on August 19, 2023
Posted by: Chelsea
[This review was collected as part of a promotion.] Streaming and calls love this phone for texting and pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung S23!
on August 19, 2023
Posted by: Samsungfreak101
[This review was collected as part of a promotion.] The Samsung S23 is an absolute game-changer! Its sleek design, stunning display, and lightning-fast performance combine to create an unparalleled smartphone experience. From capturing breathtaking photos with its advanced camera system to multitasking effortlessly with its powerful hardware, this device truly redefines what a smartphone can do. The battery life is exceptional, ensuring that you stay connected throughout the day without worrying about running out of juice. The S23's innovative features and user-friendly interface make it a must-have for tech enthusiasts and everyday users alike. Samsung has once again raised the bar with the S23, setting new standards for excellence in the world of smartphones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A solid upgrade
on August 19, 2023
Posted by: AngleOfIncidence
[This review was collected as part of a promotion.] I've been a loyal Samsung owner since my first phone the S5, and haven't found a reason to look elsewhere. This was a solid upgrade from my S10e in terms of much faster processing power, better battery life and some nice new features.
The most useful feature to me so far is the Modes and Routines. With the old phones I found it so frustrating having to set my volume down every night and up again every morning, then down again for work, etc., and wasn't prepared to pay the exorbitant price of a 3rd party app such as Tasker. Now my phone sets the volumes on a schedule, and based on my location.
The security features are great too, it's such a convenience to just look at my phone and have it unlock, while knowing it's safely locked if I lose it. I experience a minor inconvenience at times when it doesn't recognize my face without my glasses on, even though that's how the pictures were taken. The fingerprint is a good backup option during those times but again have slight trouble while using a tempered glass screen protector. We're encouraged to use them especially if we ever want to trade the device back in the future, yet the accuracy of the fingerprint goes down to about 50%. I think I might've preferred the side panel sensor of the S10e.
Overall for my daily but frequent light use of this phone, the security features and routines, and the amazing processing power and visual display, I give it a solid 4.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Couldn't be happier
on August 19, 2023
Posted by: MsHamg245
[This review was collected as part of a promotion.] My Samsung is everything I needed. I use it for shopping, gaming, streaming, and recording my podcast. The pictures are clear and beautiful. The records of my podcast are clear and crisp. I am able to check both personal and work emails. I love how this phone has evaluated my phone experience!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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