Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Couldn't be happier
on August 16, 2023
Posted by: leftclicker
[This review was collected as part of a promotion.] I got my S23 on July 17th, so almost exactly a month ago, and I have zero complaints so far. The battery life is great, the camera and screen are phenomenal, and the software experience has been flawless. The combination of customizability and stability I've seen with this device is completely unmatched -- being able to tweak devices is very important to me, especially in regards to color schemes. Being able to automatically switch the entire pallete on almost every piece of software has made my life so much easier. The little things, like the snappy fingerprint sensor and responsive haptics, bring a delightful level of polish to an already powerful and smooth user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I expect - great performance.
on August 16, 2023
Posted by: SparklyStar
[This review was collected as part of a promotion.] I've been a loyal Samsung user for many years now, probably since the first cell phones had come out before they were even smart and touch screen. Consistent experience and performance, pretty good battery life but I don't stream. Although I am still a pretty heavy user as I basically do everything on my phone from usual calling and texting to working and shopping and some gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Google
on August 16, 2023
Posted by: LoveAndroidPhone
[This review was collected as part of a promotion.] The phone works great with all Google apps. If you want a phone that works best with all Goovle apps, this is the phone for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera features are amazing
on August 16, 2023
Posted by: Uwishb1
[This review was collected as part of a promotion.] Switched from apple to android years ago & love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It a good phone to buy
on August 16, 2023
Posted by: Natanlayliev
[This review was collected as part of a promotion.] Samsung is a easy phone to use it is easy for people that never had Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is an upgradable upgrade
on August 16, 2023
Posted by: Pokemon
[This review was collected as part of a promotion.] I use my device for all the above uses. I like too use my device for the Google services. My Camara could have more availability when it comes too picture quality and options.
Value
2
Response from Samsung USBy Debra, Social Commerce, August 21, 2023
Howdy Pokemon,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! For your convenience, I have linked an article titled, "The best camera features on your Galaxy S23" and your user manual to help you unlock the full potential of your Galaxy S23's camera settings. Without knowing more details about what you may be experiencing with your Galaxy S23, I recommend reaching out to Samsung Support for further assistance when you have the available time for further assistance and/or troubleshooting. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! For your convenience, I have linked an article titled, "The best camera features on your Galaxy S23" and your user manual to help you unlock the full potential of your Galaxy S23's camera settings. Without knowing more details about what you may be experiencing with your Galaxy S23, I recommend reaching out to Samsung Support for further assistance when you have the available time for further assistance and/or troubleshooting. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
S23 is a good phone it has good browser response i
on August 17, 2023
Posted by: Mygalaxy
[This review was collected as part of a promotion.] 0 this phone is super durable I dropped it several times and barely come up with a cracked screen has plenty of memory as well as storage does everything I wanted to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just Amazing!
on August 17, 2023
Posted by: sodaman
[This review was collected as part of a promotion.] I can't believe the amazing graphics of this phone, the speed of the cpu, and the excellent camera quality. Samsung is the king of technology.
Value
5
Written by a customer while visiting Samsung US