Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Why I switched from Fold4 to S23
on June 27, 2023
Posted by: shalte81
from St Petersburg, FL
Expertise:Intermediate
I switched from a Samsung Galaxy Fold4 to a Samsung Galaxy S23 and I’m very satisfied with my decision. The Fold4 was a versatile device that could function as both a phone and a tablet, but I found myself using it mostly as a phone after getting a separate tablet. The S23 is a compact and powerful phone that meets all my needs. It has a long-lasting battery, a smooth performance, and a stunning display. The best part is that I was able to transfer all my data and settings from my Fold4 to my S23 using the Samsung Smart Switch Mobile app, which was very convenient and easy to use. I highly recommend the S23 to anyone looking for a reliable and affordable smartphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 27, 2023
Posted by: Luv2shop
from New Orleans LA,70092
Expertise:Beginner
Great loved it great shaped
Worderful ...........
Worderful ...........
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The speaker
on July 1, 2023
Posted by: Disappointed
from MN
Expertise:Intermediate
The speaker on the phone is TERRIBLE. I miss my S20 which was a way better phone.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
4
Value
4
Response from Samsung USBy Debra, Social Commerce, July 3, 2023
Aloha,
Thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Be sure to check out the article I have licked below titled, "Speaker not working on Samsung phone" for some great troubleshooting steps you can take in the privacy of your home. Did you know that we also offer Samsung Care+ that can be added to your eligible Galaxy devices? Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investments. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind in the seat of your taxicab, having it stolen from your desk, spilling your drink in the charging port, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Be sure to check out the article I have licked below titled, "Speaker not working on Samsung phone" for some great troubleshooting steps you can take in the privacy of your home. Did you know that we also offer Samsung Care+ that can be added to your eligible Galaxy devices? Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investments. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind in the seat of your taxicab, having it stolen from your desk, spilling your drink in the charging port, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s23
on July 1, 2023
Posted by: Lisa
from Fairfield, Maine
Expertise:Expert
I bought this less than a month ago and I love it. My other Samsung froze up so I had to get this awesome phone 📱
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone
on July 4, 2023
Posted by: Tono
Great service I'm happy to get the this PSSI is a great company
Written by a customer while visiting Samsung US
Customer Rating
4
Needed an upgrade
on July 8, 2023
Posted by: melindakaren
from San Antonio,TX
Expertise:Intermediate
This phone is smaller than my previous phone, but does the job. Be sure to download or visit UTube for how to change some of the settings because that can be frustrating.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Way better than my old phone!
on July 10, 2023
Posted by: R41N7
from Tampa, FL
Expertise:Intermediate
I bought this phone, and I never regretted it since.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Small Package, Outstanding Performance!
on July 11, 2023
Posted by: Zeph
from Oak View, CA
Expertise:Intermediate
The Samsung Galaxy S23, with its massive 256GB storage capacity, certainly excels in terms of storing and accessing a vast amount of data. This smartphone boasts an impressive set of features, including a stunning display with vibrant colors and sharp resolution for an immersive experience. The device is powered by a high-performing processor and ample RAM that ensure lightning-fast performance, seamlessly handling multitasking, resource-intensive apps, and even demanding games with smoothness. The camera setup on the Galaxy S23 is top-notch, capturing stunning photos and videos with excellent detailing, accurate colors, and impressive low-light capabilities. The long-lasting battery life ensures a full day of usage, and the fast charging capabilities ensure minimum downtime. The S23 runs on an intuitive and user-friendly operating system, complemented by Samsung's elegant and customizable One UI. While the price may be on the higher side, the Samsung Galaxy S23, with its mammoth 256GB storage, delivers a premium experience that leaves little to be desired.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US