Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great Phone, some features need some work.
on May 4, 2023
Posted by: Dyl2Dyl
[This review was collected as part of a promotion.] Overall I really like the phone. However, the fingerprint and face scanner can be better; your finger needs to be in a specific position and the face scanner wasn't properly recognizing me. Also the samsung/google pay feature was a bit confusing because I couldn't tell which one I was using at first.
Written by a customer while visiting Samsung US
Customer Rating
5
A bang on phone
on May 4, 2023
Posted by: Kali123
[This review was collected as part of a promotion.] It is very handy.Has got pretty good video quality.I just love the audio of this device its fabulous.
Under the normal usage of phone the battery life goes pretty well for around 2 days.
Under the normal usage of phone the battery life goes pretty well for around 2 days.
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S23
on May 4, 2023
Posted by: ChanceE
[This review was collected as part of a promotion.] This Samsung A14 is one of the most important parts of the morning to enjoying the beautiful things that come...
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good.
on May 5, 2023
Posted by: Hkspencer
[This review was collected as part of a promotion.] It is a good phone, has a feel similar to Apple but still Samsung at heart. A little sad that Innovation over the last few years has been close to none.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on May 5, 2023
Posted by: Buddha
[This review was collected as part of a promotion.] Phone is so smooth and incredibly fast. Best phone I've owned by far
Written by a customer while visiting Samsung US
Customer Rating
4
Battery issue
on May 5, 2023
Posted by: Kim003
[This review was collected as part of a promotion.] I like overall but still i m not gppd about the battery. The degrading or usage finished too guick
Written by a customer while visiting Samsung US
Customer Rating
1
Great expectations
on May 5, 2023
Posted by: Bwilliams
from Visalia, CA
Expertise:Intermediate
Small and convenient, but lacks in utility. Small battery, slow properties, small size.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 9, 2023
Hi there Bwilliams, we appreciate you taking time to provide your feedback to us about your Samsung Galaxy S23. We are happy to hear you found the phone to be small and convenient to use. We have attached for your convenience the full product manual to help discover any features you feel may be lacking as well as a link to the Samsung Support Team. They can assist you in adjusting the settings to best align with your needs. With regards to the battery, this device has an adaptive battery that will adjust the consumption after a short period of time according to your usage habits. We have also provided a link to an article to help you adjust the refresh rate to address the slow properties you mentioned. We appreciate you being a Samsung customer. -Elizabeth
Refresh Rate
https://www.samsung.com/us/support/answer/ANS00086005/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Refresh Rate
https://www.samsung.com/us/support/answer/ANS00086005/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera omg!
on May 6, 2023
Posted by: Dappersupplies
[This review was collected as part of a promotion.] I'm a professional photographer and i can honestly say the picture quality is as good as a full frame camera if not better!
Written by a customer while visiting Samsung US