Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great phone
on May 1, 2023
Posted by: SaraP2
[This review was collected as part of a promotion.] Over all love it
But I was suprized the battery does not last like I was expecting, so only 4 stars!
But I was suprized the battery does not last like I was expecting, so only 4 stars!
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has an awesome camera
on May 1, 2023
Posted by: Smokeyyy15
[This review was collected as part of a promotion.] I love my phone so many ups with only a few negatives. The battery doesn't last very long. The camera is awesome and the graphics on the phone are good as well.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hi Smokeyyy15, thank you for your feedback on your Samsung Galaxy S23. Without knowing how long your battery is lasting, we do recommend some patience as the battery learns your usage habits and makes the necessary adjustments to maximize the battery life. If you are still experiencing this difficulty, we have also provided links to the Samsung Support Team, Customer Care+ Team, and warranty information for your device. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Best pocketful feature rich phone
on May 1, 2023
Posted by: Kimchiz
[This review was collected as part of a promotion.] Love the size of the phone. It's compact but full of features. Face it, phones have gotten large these years and often they are hard to pocket and use due to the size. Not a issue with the s23 ans samsung one of the few remaining manufacturers that produce a flagship device that's still reasonable size
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on May 1, 2023
Posted by: TSUjjj
[This review was collected as part of a promotion.] It's a good phone, it works. Camera quality is great.
Written by a customer while visiting Samsung US
Customer Rating
4
Camera zoom
on May 1, 2023
Posted by: Manito10
[This review was collected as part of a promotion.] My kidz use it for school. They loved it! The best feature they liked is the camera.
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung phones
on May 1, 2023
Posted by: TonySTS9
[This review was collected as part of a promotion.] I've been purchasing Samsung Galaxy phones since the S7 and I've yet to be disappointed. This phone has excellent battery life as well as a wonderful camera. Plenty of storage so I can have all the apps, games, videos and photos I want. Overall, a great phone!
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great features
on May 1, 2023
Posted by: DOCmarc
[This review was collected as part of a promotion.] I use my phone for work and home. I would like to see more control of notification separation for applications. With my current carrier I get more annoying calls than with my previous carrier. I am not sure if that is carrier specific or phone settings.
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S23 has exceeded my expectations.
on May 1, 2023
Posted by: Angelmartin62
[This review was collected as part of a promotion.] My Galaxy S23 is so reliable when it comes to gaming. And streaming video. I am so impressed with my new phone.
Written by a customer while visiting Samsung US