Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7 out of 5
4.7
(4,048 Reviews)
Open Ratings Snapshot
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product. 
(
66 out of 81
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
It's amazingly fast
on February 22, 2023
Posted by: Galaxyforlife
[This review was collected as part of a promotion.] I can't say enough about this phone I mean with Android 13 and the Galaxy s23 is just phenomenal there's I can't find no flaws in it I mean out of all the phones as far as easy to use the least amount of moves to do what you need to do it doesn't you don't have to be a rocket scientist to be a wizard on this phone it's pretty much the smartest phone I've ever used and the ease in which it connects seamlessly connects to everything with no problem the first click it works every time The first click it prints the first click it plays the first click it pops up exactly what you were expecting it's just amazing these guys are really doing good work I'm so excited can't wait to see the next addition to the Galaxy family
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best keeps getting better
on February 23, 2023
Posted by: NIRVANA
[This review was collected as part of a promotion.] I usually upgrade my Galaxy every 2 years, and I feel it gives you the best feeling of an upgrade. This year, I got a sweet deal for an S23 and the phone exceeds all expectations. It's slightly smaller and more handy than the S21. The shape and body feel great in my hand. The screen and camera are sublime as always. Loving it so far!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery really improved alot!!!
on February 26, 2023
Posted by: Hawadixixi
[This review was collected as part of a promotion.] Like the new S23 the snapdragon 8 Gen 2 really inprove the battery life and make the camera powerful.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone of the year.
on March 13, 2023
Posted by: Tonmoy
[This review was collected as part of a promotion.] S23 is a great device being both ergonomic and efficient. I love One Ui and the ecosystem around Galaxies. I also love the multitasking capabilities of this device. A full battery lasts me the whole day with studies and social life. I love the capabilities of my Galaxy.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!
on March 19, 2023
Posted by: Breine8
[This review was collected as part of a promotion.] I used to love my note 9 with its stylus. But the screen broke in my pocket probably because of the curved edge. So this time I decided to go with a flat screen and I'm loving it. No problems so far except that I miss my stylus.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is good so far
on April 9, 2023
Posted by: Pink60
[This review was collected as part of a promotion.] I like the new phone. Have had it for 3 months so far. Takes great pictures and videos.
I do like the updated section for taking portraits.
I have noticed a few changes like the text messaging, voice-mail.
Still playing around with it and getting use to it.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to use Galaxy
on May 1, 2023
Posted by: AudiobookFan
[This review was collected as part of a promotion.] I love that the Galaxy is easy to use. I started with a Galaxy 8 many years ago, and appreciate that I haven't had to learn a lot of new things with this one.
The size is perfect - not too small to read or watch the occasional video, but not too big to fit in my pants pocket or outside handbag pocket.
I have an Urban Armor case for my Galaxy that fits perfectly, and the phone remains in perfect condition.
There are a couple cons, though.
1. No 3.5mm jack for headphones - it's inconvenient. I had to buy new headphones
2. No SD card. I would love to be able to store more on my phone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comparison
on May 31, 2023
Posted by: Upgrades
[This review was collected as part of a promotion.] I use my phone for both work and personal. I have not noticed much of a difference from my old Samsung device. I would wish for a port to put more memory in since I use it for playing games, reading ebooks and work. So far it has not slowed down on processing speed.
Written by a customer while visiting Samsung US
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