Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
This phone is amazing! I love it!
on May 1, 2023
Posted by: Jess0420
[This review was collected as part of a promotion.] I use my phone for everything. Calls are crystal clear. The camera is extremely precise. All of the features are so easy to use its perfect!
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Drediggy
[This review was collected as part of a promotion.] Building as always on what has come before they are always stepping their game up and this is no exception.
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever! Would highly recommend to all!
on May 1, 2023
Posted by: Mike4912
[This review was collected as part of a promotion.] Love this phone, what with apple before and will never go back
Written by a customer while visiting Samsung US
Customer Rating
3
Great interface! Love everything about Samsung!
on May 1, 2023
Posted by: Crisy02
[This review was collected as part of a promotion.] Except the battery life & the occasional lag the smaller phones still face slow downs at times, but everything works fine other wise . I've dropped it so many times with and without a case the screen hasn't broken yet, thank God! 3.5/5 !
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hi Crisy02, thank you for taking the time to provide your feedback to us on your Samsung Galaxy S23. With regard to the battery, this device does come with an adaptive battery that will learn your usage habits and make necessary adjustments to the consumption to increase the battery life. The refresh rate of your device can also be adjusted and increased which may assist with the slow down you mentioned. We do recommend keeping a case on your device for those accidental drops to keep your device as safe as possible. If the refresh rate adjustment and battery life do not resolve, we have provided a link to the Samsung Support Team for further assistance. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The camera is the best
on May 1, 2023
Posted by: Redwaterdog
[This review was collected as part of a promotion.] I've even bought a tripod for the camera. I never thought an accessory of a phone could be as great as the camera is on this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing cell phone
on May 1, 2023
Posted by: Bluenboosted
[This review was collected as part of a promotion.] This phone is the absolute best! I upgraded from my S10 that was super slow and cracked. The camera on this phone is 100% an update. I can see the pictures and screen so clear now.
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on May 1, 2023
Posted by: Mkleyenda
[This review was collected as part of a promotion.] Hey folks, I recently got my hands on the latest flagship smartphone from Samsung, and I have to say, I'm really impressed! The phone looks and feels super premium with its sleek and slim design, and the colors are so eye-catching.
But what really blew me away was how fast and smooth this Samsung phone runs. It's got the latest and greatest processor, and everything just flies. Whether I'm scrolling through social media, playing games, or streaming videos, this Samsung phone can handle it all with ease.
And let's talk about the camera for a sec, because WOW. This Samsung phone has multiple lenses and some really cool software that makes my photos and videos look amazing. Even in low light, the camera does a great job of capturing all the details and colors.
But the Samsung phone's not just about the hardware - there are some pretty sweet software features too. I'm loving the facial recognition and fingerprint scanning for security, and the navigation gestures are super intuitive. Plus, I can customize my home screen to make it look exactly how I want it.
One thing I really appreciate is how long the Samsung phone's battery lasts. I use my phone a lot throughout the day, and this Samsung phone easily gets me through without needing a recharge. That's a huge plus in my book.
All in all, I'm really happy with this Samsung phone. It's got everything I want in a smartphone - style, speed, awesome camera, cool features, and long battery life. If you're in the market for a high
Written by a customer while visiting Samsung US
Customer Rating
3
Review for the Samsung 23
on May 1, 2023
Posted by: Revieweroftheyear
[This review was collected as part of a promotion.] I use my Samsung Galaxy for everything I do in my life from planning on the calendar to recording videos taking pictures editing pictures editing videos adding music to my videos streaming watching Netflix watching Hulu watching YouTube watching tick tock I literally use my phone for every single thing that I do in my life my job at home tour list you name it I use it and I love it it has great pictures for all my family memories I love it.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hello Revieweroftheyear, we appreciate your feedback on your Samsung Galaxy S23. We are so happy to hear you are enjoying your new device so thoroughly and have used it for all of your daily needs. We have included a link to highlight some of the great features of the new One UI 5 software that allows for some great customization and additional features you may love. We appreciate you being a Samsung customer. -Elizabeth
One UI 5
https://www.samsung.com/us/support/answer/ANS00091922/
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Written by a customer while visiting Samsung US