Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great Phone
on March 25, 2023
Posted by: Kardelmin
[This review was collected as part of a promotion.] Bought this phone about a month ago and absolutely love it! Perfect size and very responsive. Great battery life
Written by a customer while visiting Samsung US
Customer Rating
5
Love this new phone
on March 25, 2023
Posted by: Pookie
[This review was collected as part of a promotion.] The phone is fast and love the speed .Pictures are amazing
Written by a customer while visiting Samsung US
Customer Rating
4
Great build quality and camera's.
on March 25, 2023
Posted by: Tony G
from Michigan
Expertise:Expert
So far so good. Owned for about a month and really like the s23 so far. I really wish Samsung would bring back external SD card. That was the best feature on my s7. Besides that a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Well worth the upgrade
on March 25, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Currently I use my phone for authentication action to all my computers, TV remote, home automation, social media, browsing, light programming and scripting, home automation server control, network monitoring and admin tasks, and more.
The upgrade from the S21 to the S23 was easy enough even though I chose to install fresh rather than migrate apps and data. The screen is definitely brighter and sharper. The processing power is noticeably faster with less heat under load. The camera is much better.
If you upgrade for just the camera it is worth it.
If you upgrade for just the camera it is worth it.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a smooth processor
on March 25, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I've only had this phone for one day and as I learn it. I see exciting and new features that weren't on my phone so I appreciate Samsung and the build of this Galaxy S22.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 26, 2023
Posted by: NelaRose
[This review was collected as part of a promotion.] Coming from the 10+ I wasn't sure what to expect. The new S23 may be smaller, but that is only asthetics. This phone does everything my old one did and more. It is faster, clearer and the pictures are awesome.
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera that comes with a phone!
on March 26, 2023
Posted by: BagLady
[This review was collected as part of a promotion.] I upgraded from the Galaxy S8 to the Galaxy S23, choosing the smallest of the 3 versions. But what a leap! I love the camera's features, especially the improved low light/night capabilities. I shoot a lot in low light, and the sharpness is remarkable, with very little noise. The dedicated wide angle lens in addition to the standard lens sets the S23 apart from its competitors. I like the RAW capabilities, particularly with the proprietary LightRoom editing tools. I'm also quite impressed with the battery life, beefed up from the S22. I get two days out of a charge with normal use.
There are a few niggling annoyances however. Firstly, I really wish the home button would wake up the phone rather than using the side power button. I also think that Samsung's partnership with LightRoom should provide more robust free functions. It is inadequate, necessitating an LR subscription. I would have liked a removable SD card, but the beefy internal storage makes up for it.
Overall, the S23 is an outstanding flagship phone.
There are a few niggling annoyances however. Firstly, I really wish the home button would wake up the phone rather than using the side power button. I also think that Samsung's partnership with LightRoom should provide more robust free functions. It is inadequate, necessitating an LR subscription. I would have liked a removable SD card, but the beefy internal storage makes up for it.
Overall, the S23 is an outstanding flagship phone.
Written by a customer while visiting Samsung US
Customer Rating
2
fragile
on March 27, 2023
Posted by: not happy
from charlotte,nc
Expertise:Expert
i bought this phone a month ago and placed screen protector and case on phone . placed in my carry backpack STORED UNDERNEATH THE SEAT AND SCREEN GOT DAMAGED. Had S8 for5 years never had this issue when storing in my backpack underneath airplane seat
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, March 30, 2023
Hello there, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to what you love most in life. Ubreakifix is also a great resource to have for your devices, similar to Samsung Care+. Please reach out to Samsung Support with any questions you have, if you would like to share any additional feedback with us, or if you would like assistance with troubleshooting your devices. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.ubreakifix.com/
Written by a customer while visiting Samsung US