Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
This product has better features
on July 30, 2024
Posted by: Adeorimi
[This review was collected as part of a promotion.] Of course I use these device for streaming videos online especially the galaxy AI features which makes it very easy. Galaxy AI helps even with career advice, suggestion for kids education games and personal development.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My review for my Samsung phone
on July 31, 2024
Posted by: ImpressedwithSamsung
[This review was collected as part of a promotion.] I truly enjoy this Samsung product lmy Galaxy 23 FE. I'm kind of a Samsung guy for life at this point I love the headphones and their phones I like the Galaxy AI options that I get remembers programs and the phone itself. It is about time for me to upgrade so I will be doing that soon I'm pretty excited about the flip phones that you guys have recently came out with. I would also like to try your guys's TVs as I'm going to be in the market soon. I have a lot of health problems so this phone is very helpful for me to keep track of appointments and my health in general it makes it very easy. I also spend a lot of time on it because of how much free time I have been that I'm disabled and can't work. All in all I would recommend Samsung products to anybody.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device
on July 31, 2024
Posted by: Nanas1girl
[This review was collected as part of a promotion.] Awesome device! Love the quality of the phone and all it's features! I have never been more happier than I am with this phone. My photos are so clear! I can see my beautiful grand babies smiles so much better! Thank you for finally making me happy!!!! GO SAMSUNG!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for the Low price
on July 31, 2024
Posted by: Infinity99
[This review was collected as part of a promotion.] The S23 FE is an amazing phone for the low price that it sells at. I got the phone at a discount with trade in and it's honestly such a great phone. It receives all the updates that the S24 series gets, such as Galaxy AI, and I am overall very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Mobile Device
on July 31, 2024
Posted by: GalaxyNexus
[This review was collected as part of a promotion.] Phone is fast, responsive and packed with features (love the battery protect feature). Software updates are very good and keep your phone updated for a long time. Excellent camera, screen and battery life. Only downside are the non removable Samsung / AT&T apps. Long live the Galaxy Nexus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on July 31, 2024
Posted by: iCalitos
[This review was collected as part of a promotion.] I've always thought that Samsung was the best brand that I knew, but now, with AI, it is better than the other brands.
I use my Samsung devices for everything in my journey, mainly for getting around and looking for addresses and locations of the different places I go to work, and I also like to take photos of my work before and after applying the changes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of great Galaxy AI features!
on July 31, 2024
Posted by: Shadowseeker
[This review was collected as part of a promotion.] Works great and always seems to self maintain. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Top of my screen is messed up bad can't touch it
on July 31, 2024
Posted by: Kingblachammer
[This review was collected as part of a promotion.] Everything is good but then it just started messing up can't touch certain parts of screen
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for taking the time to reach out to us. Your feedback is key to our continuous improvements. We see that you're reaching out concerning your Galaxy S23 FE screen not responding. Samsung offers a 12-month limited warranty for manufacturer defects through Samsung Care and we also offer additional coverage for eligible devices through Samsung Care+. We have attached a link that should provide you with options to troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support so that we can look into what needs to be done to resolve this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=If%20the%20touchscreen%20is%20not,tap%20Restart%20again%20to%20confirm. (Touchscreen)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=If%20the%20touchscreen%20is%20not,tap%20Restart%20again%20to%20confirm. (Touchscreen)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US