Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,879
4 Stars
703
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Phone has great features
on February 5, 2024
Posted by: kimmybeth
[This review was collected as part of a promotion.] I use my device for calls, texts, online research, photos, controlling other smart devices, online medical portals, online skipping, etc. The list is long. I enjoy the features of the camera, though with several features, their use is unclear. The forward-facing camera leaves a lot to be desired when trying to take close-ups. I was required to take pictures of some pre-cancerous areas on my face for my doctor and my medical record but could only get blurry pics. I turned the camera around and took "blind" pictures but was finally able to get clear, close-up pictures. Overall though, I do like this phone that we've owned for two and a half weeks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best of Phones
on February 5, 2024
Posted by: Moreofit
[This review was collected as part of a promotion.] I love my phone. It has a lot of features I have not used yet. I use it for watching football games and track and field on YouTube. Of course everyone's favorite, keeping up with family and friends on Facebook. Tha size of the phone is great for all of that plus streaming. The picture quality is also great. While I walk listening to music is also wonderful. I also use Google maps and anything else I need to look up and find out how to do things. If you want to know something just Google it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Samsung Phone Yet!
on February 5, 2024
Posted by: p0six48
[This review was collected as part of a promotion.] I love steaming movies with this phone, it's fast and I never get the buffering or freezing during movies. I love the camera it's so much more advanced now and it takes very nice pictures. Gaming is way better, I don't get the lagging issues I had before. The body of the phone is made very well too, as I've dropped this phone a couple of times and it was fine. I highly recommend the S23 for anyone that wants a great camera,a smooth streaming experience and playing data intensive games smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone for the family
on February 5, 2024
Posted by: Callis
[This review was collected as part of a promotion.] My family and I love this brand and have for 10 plus years. Provides everything we need with easy access. School, work, travel, ect ect. Everyone is different but how often does a product satisfy the whole family? We appreciate and hopefully we can experience the next model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Some would say the s23 is the best phone ever made
on February 5, 2024
Posted by: TexWalker
[This review was collected as part of a promotion.] Would I say that?
No... WHAT? NO?
Yes no... well kind of, it's the best phone I've ever had yes, but the best phone ever made is the latest Samsung phone. Period, and that means that my s23 is the second best phone ever made. Now I love my phone and do not relish the thought of parting with it, it's lightweight agility and ease of use... the way it seems to know I'm about to slip it in my pocket and gently reminds me that Walmart is having a sale, are just a few of the things that I would miss should I happen to win a better one. 🤔
But on the other hand, who am I to hold someone else back from enjoying my faithful s23 and endure the torture of learning a new (and improved) phone. I suppose I will do what I must... take one for the team and accept a new one graciously.
BUT KNOW THIS!!!... I will miss you my friend 🧡
Seriously though this is my favorite, and I will use it as long as I can. Hard to find an intuitive phone but this is the cream of the crop!
Just look at my dogs reaction to me telling him that I'm trying to win a better phone.
No... WHAT? NO?
Yes no... well kind of, it's the best phone I've ever had yes, but the best phone ever made is the latest Samsung phone. Period, and that means that my s23 is the second best phone ever made. Now I love my phone and do not relish the thought of parting with it, it's lightweight agility and ease of use... the way it seems to know I'm about to slip it in my pocket and gently reminds me that Walmart is having a sale, are just a few of the things that I would miss should I happen to win a better one. 🤔
But on the other hand, who am I to hold someone else back from enjoying my faithful s23 and endure the torture of learning a new (and improved) phone. I suppose I will do what I must... take one for the team and accept a new one graciously.
BUT KNOW THIS!!!... I will miss you my friend 🧡
Seriously though this is my favorite, and I will use it as long as I can. Hard to find an intuitive phone but this is the cream of the crop!
Just look at my dogs reaction to me telling him that I'm trying to win a better phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung galaxy has lasted very well!
on February 5, 2024
Posted by: Supernovame
[This review was collected as part of a promotion.] My Samsung galaxy has lasted very well! I got the extra memory and I use it heavily! I am a gamer and I can store all my games, plus play everything without issues, which is very important to me. Cloud gaming runs faultless so far, and streaming has never hit a snag!I bring it everywhere too, to journal my life. Couldn't live without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!!
on February 5, 2024
Posted by: Trisha
[This review was collected as part of a promotion.] I am a real estate professional and a mom of 2 busy girls! I can work on multiple screens at 1 time so I do not have to worry about being kicked off a website, the camera and zoom are fenominal, and the stylist helps me circle around locations and sign electronically with ease. I do not want any other phone. I will never cheat on my Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This model is not my favorite
on February 5, 2024
Posted by: Silver999
[This review was collected as part of a promotion.] I wish I didn't upgrade to this model. It's too small. Even when I adjust screen touch settings it just doesn't work like it should. It's either too sensitive as to I even if you didn't touch but are close it thinks you touched or adjust and you practically have to triple hard tap a button for it to work. The flashlight is not bright enough and camera isn't as good as my s21
Value
3
Response from Samsung USBy Social Commerce, February 6, 2024
Greetings Silver999,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: * Touch and hold delay: Select a time interval for this action. * Tap duration: Set how long an interaction must be held to be recognized as a tap. * Ignore repeated touches: Set a time duration in which to ignore repeated touches. If you're in the market to upgrade your device in the nearby future, I recommend taking a look at the Galaxy S24+. The Galaxy S24+ offers a 6.7" Dynamic AMOLED 2X Quad HD+, Edge Screen that may be better suited to your liking. Plus, it's packed with a ton of new features that you may enjoy as well! For your convenience, I have linked your device manual as well as the Galaxy S24+ below for your review. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: * Touch and hold delay: Select a time interval for this action. * Tap duration: Set how long an interaction must be held to be recognized as a tap. * Ignore repeated touches: Set a time duration in which to ignore repeated touches. If you're in the market to upgrade your device in the nearby future, I recommend taking a look at the Galaxy S24+. The Galaxy S24+ offers a 6.7" Dynamic AMOLED 2X Quad HD+, Edge Screen that may be better suited to your liking. Plus, it's packed with a ton of new features that you may enjoy as well! For your convenience, I have linked your device manual as well as the Galaxy S24+ below for your review. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Written by a customer while visiting Samsung US