Customer reviews from Samsung US
Samsung - Galaxy Z Fold 5 S Pen Fold Edition Stylus Pen,| Color: - Black
Average customer rating
4.1
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
42
4 Stars
8
3 Stars
5
2 Stars
3
1 Star
9
82%of customers recommend this product.
(
42 out of
51)
Customer Reviews for Samsung - Galaxy Z Fold 5 S Pen Fold Edition Stylus Pen,| Color: - Black
Posted by: None
from Michigan
Expertise:Expert
Verified Purchase:Yes
Not a good pen. Did not work well and does not allow
No, I would not recommend this to a friend.
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, May 31, 2024
Hi there None,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5 S Pen Fold Edition. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Z Fold5 S Pen Fold Edition, however, without having any details available and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest contacting Samsung Support if you would like further assistance and/or help with troubleshooting your S Pen. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-z-fold5-s-pen-fold-edition-black-ej-pf946bbegus/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5 S Pen Fold Edition. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Z Fold5 S Pen Fold Edition, however, without having any details available and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest contacting Samsung Support if you would like further assistance and/or help with troubleshooting your S Pen. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-z-fold5-s-pen-fold-edition-black-ej-pf946bbegus/
Written by a customer while visiting Samsung US
Posted by: Franco
from Pittsburgh, PA
Expertise:Expert
Verified Purchase:Yes
Decent size and durability. Convenient button. Fits on cases. I wish it worked on the outside screen.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, April 1, 2025
Namaste Franco,
Thank you for sharing your thoughts on your Galaxy Z Fold5/Fold6 S Pen Fold Edition! It's great to hear that you appreciate the button's size, durability, and convenience, as well as how well it fits on cases. Your feedback about wishing it worked on the outside screen is noted and valuable. We consistently strive to improve, and insights like yours help us understand how to improve our products. Thanks again for your review! We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold5/Fold6 S Pen Fold Edition! It's great to hear that you appreciate the button's size, durability, and convenience, as well as how well it fits on cases. Your feedback about wishing it worked on the outside screen is noted and valuable. We consistently strive to improve, and insights like yours help us understand how to improve our products. Thanks again for your review! We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Will
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
Probably my biggest negative would be the crease in the screen when you unfold it. I have held off on earlier versions because of the crease and thought that after 4 versions they would have worked out the crease but it is still very noticeable and annoying. When I open the phone and use it all I feel is the big crease in the screen.
I have always had a Samsung Note and so had a stylus, the Fold 5 has one but there is no where to put it? it doesn't have the compartment inside to store the stylus? So because it doesn't have the built in storage for it I have to order extra so I can keep one in my office, one in my bedroom, one at work. I bought a case that has the holder for a stylus but then when I lay the phone down and use it lying flat it rocks because the stylus holder sticks out.
The camera is a big disappointment. My Note 20 that I traded in for this Fold 5 has a 100 plus Megapixel and the Fold 5 only has a 50, that is ridiculous especially being a flagship model and for the price you have to pay for it.
Love the large screen and the folding that is what drew me to the phone but the crease, stylus issue, and sub par camera are just too detracting.
Will
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Maximus P
from Arizona, USA
Expertise:Expert
Verified Purchase:Yes
Its very good. I like it a lot. Sometimes it feels like I am in the future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Andy
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Really nice phone hasn’t been a month yet so I’m still learning some of the features. Love the sleek design, hopefully there’s a feature to increase the size of the fonts.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: John T
from Sandersville, GA
Expertise:Expert
Verified Purchase:Yes
It does as it says. There's just nowhere to store it...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Shotzie Cado
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
The efficiency of this pen is scary. The feel of the pen tip feels much realer than any other pen I've used. Very accurate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stacie
Verified Purchase:Yes
Great producted. My wife absolutely happy with it.
Written by a customer while visiting Samsung US