Customer reviews from Yamazaki Home
Yamazaki Home - Two-Tier Wire Dish Rack
Average customer rating
4.8
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
74
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
0
Customer Reviews for Yamazaki Home - Two-Tier Wire Dish Rack
Customer Rating
5
Love this...but
on March 22, 2022
Posted by: Anonymous
... mine didn't come with the storage hooks. I've emailed Yamazaki about it and they have not responded. I like the dish strainer but I wish I had the hooks.
Response from Yamazaki HomeBy Masao Donahue, March 23, 2022
I'm sorry to hear that your dish rack arrived without hooks. A customer service representative has reached out about sending replacements.
Written by a customer while visiting Yamazaki Home
Customer Rating
5
This was exactly what we
on March 22, 2022
Posted by: Lyla R.
This was exactly what we needed for our narrow counter space. its also is very solid and sturdy- feels like it will last a long time.
Written by a customer while visiting Yamazaki Home
Customer Rating
5
sturdy, extremely useful
on February 22, 2022
Posted by: KAYLEE V.
I can't get over how sturdy this rack is. The top rack area is deep and I can safely dry my favorite vintage glassware without worrying it's going to fall over. That said, it's pretty narrow, so it economizes counter space (and you can move the plastic part down to make two levels!).
Best of all, it's not hideous.
Written by a customer while visiting Yamazaki Home
Customer Rating
5
Game Changer for Small Spaces
on February 20, 2022
Posted by: Anna
This dish rack is the best! The kitchen in my apartment is incredibly small and counter space in limited. Pre-pandemic, my roommate and I dried everything that couldn't go in the dishwasher by hand. I splurged on this dish rack in May of 2020 and I think all the time how grateful I am that I did. It fits perfectly on the teeny sliver of counter top we have between the sink and wall. It's chic, sturdy, well-made and has saved us a ton of time. If you are wondering if it's worth it, it absolutely is! I've now gifted one to my parents as well.
Written by a customer while visiting Yamazaki Home
Customer Rating
4
Good quality. My only issue
on February 20, 2022
Posted by: Valerie V.
Good quality. My only issue is the utensil holder. If you put it on the inside it takes up valuable space. If you hang it on the outside there’s nothing to catch the water. A few more clips to hang things would be nice too. Overall I love it.
Written by a customer while visiting Yamazaki Home
Customer Rating
4
the rack is nice but the little hooks break!
on December 9, 2021
Posted by: Anonymous
The design and quality are generally good and it saves space. My one complaint is that after only 3-4 months of use, one of the hooks that hangs on the top railing broke in half, leaving only 2 hooks for hanging utensils to dry. I suspect the others will break and I will be very unhappy to lose this aspect of the rack. I hope the company will replace the hooks for me.
Response from Yamazaki HomeBy Masao Donahue, December 11, 2021
Thank you fort leaving a review, and I'm sorry to hear that one of your hooks broke. A customer service representative will be in touch shortly about replacements.
Written by a customer while visiting Yamazaki Home
Customer Rating
5
Great design. Sturdy. Practical.
on November 24, 2021
Posted by: Daisy B.
Small footprint means more counter space. Sturdy stable design means I can load with dishes and it won’t topple. Drain means no more water standing on the counter (or dripping to the floor). Just really neat and good looking and practical. Small details like small hooks means I can hang scissors small measuring cups etc from sides. Love it.
Written by a customer while visiting Yamazaki Home
Customer Rating
2
Broken hooks, average design.
on October 6, 2021
Posted by: Anonymous
The hooks all broke within a month. Once you unclip them to move, them the clips crack then split apart. The funnel doesn’t angle enough for water to drain away cleanly causing water to dry and stain. The plastic tray feels cheap and the grooves make it a pain to clean. Maybe a less angular design would be easier. The coated metal also dented instantly with a nick of a the tip of a knife.
Very underwhelmed with the design and quality of materials for the price. Nothing particularly innovative about this.
Response from Yamazaki HomeBy Masao Donahue, October 14, 2021
Thank you for leaving a review, and I'm sorry to hear about the issues with your dish rack. Regarding the broken hooks, please reach out to our customer service team at info@theyamazakihome.com and we would be happy to offer assistance.
Written by a customer while visiting Yamazaki Home