Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 256GB (Unlocked) - Phantom Black
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 256GB (Unlocked) - Phantom Black
Customer Rating
4
Everything is good, but battery needs improvement
on March 5, 2023
Posted by: Not2good
[This review was collected as part of a promotion.] The battery charge don't sustain very well. Battery cover can be of more rigid material
Written by a customer while visiting Samsung US
Customer Rating
3
I can't wait to get new s23
on March 5, 2023
Posted by: Dimepiece
[This review was collected as part of a promotion.] It's been a pretty good phone just if I knew how too use all these features, my because age, lol!!!
Response from Samsung USBy Bethany, Social Commerce, March 8, 2023
Hello... Thank you for your review of the Samsung Galaxy S22. Your input is appreciated as we continue to lead the charge on innovation. I've attached some videos from our YouTube channel that demonstrate how to use some of the awesome features of your device. Please feel free to reach out to Samsung Support, also below, if you need any additional assistance. Thank you for being a valued customer. -Bethany
Galaxy S22: Nature Photography with Expert RAW | Samsung
Galaxy S22: Long Exposures with Expert RAW | Samsung
Galaxy S22: Shoot Stunning Blue Hour Photos | Samsung
smsng.us/Samsung-Support
Galaxy S22: Nature Photography with Expert RAW | Samsung
Galaxy S22: Long Exposures with Expert RAW | Samsung
Galaxy S22: Shoot Stunning Blue Hour Photos | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Very good for a reasonable price
on March 5, 2023
Posted by: Horsefalloffen
[This review was collected as part of a promotion.] I use my phone primarily for verbal conversations and staying up with the news. Also social media messaging and jokes.
Occasionally use the camera but haven't spent adequate time to really develop expertise. Takes nice, crisp pictures
Occasionally use the camera but haven't spent adequate time to really develop expertise. Takes nice, crisp pictures
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but lacking what made Samsung great.
on March 5, 2023
Posted by: GUVII
from Minnesota
Expertise:Intermediate
Giving this review 4 stars. Why?
For several reasons.
Firstly, this phone is actually really good, the phones overall design is nice, the glass back, the sides, even the screen are all good aspects of the phone, to top it off it performs really well, with the memory storage, speeds, and graphics support, its a great contender against other flagships from other brands.
Secondly, this is a huge step for me personally, from a S7 Edge to a S22, that is a big jump, the performance, battery life, and display are all good pointers, there are a few things missing that I would like to see back but that would bring me to my third reason.
Thirdly, my biggest disappointment about this phone is the loss of the headphone jack, SD card slot, and the lack of a good data-cable with a charging brick, sure you 'save' cardboard and materials, but in the end you are still in need to make the bricks, and put them in separate boxes, in the long run you are actually producing more waste, there should have been an option in the store to add a brick for free, especially for those who do not have a means to charge their phones starting out. The other issue to this is, its a clear copy cat move on Samsung's part, if I want an Apple, ill go get an Apple Phone, stop trying to be like them and try to be yourselves, the SD card slot or external memory was a nice thing to have in your phone, now I have to deal with either the UI (DEX) or windows file explorer, and a headphone jack was nice for when you wanted to listen to music without having to deal with more E-waste like earbuds. Also this phone doesn't come with a USB-C to headphone jack connector, so that was a bummer, and something that should have been included for how much is being charged.
So in short? Great phone, but missing out on alot of stuff like a headphone jack, SD card slot, charging brick, data cable, and a USB-C to headphone Connector. Solutions? Atleast put the headphone jack back in and give an option for a charging brick, if you are not going to include a connector with a phone that doesn't have a jack, then its a inconvenience.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on March 5, 2023
Posted by: Doggroomer
[This review was collected as part of a promotion.] I use my phone on daily basis for everything including work
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on March 6, 2023
Posted by: Pistol
[This review was collected as part of a promotion.] Just got the phone but so far so good pictures work fantastically
Written by a customer while visiting Samsung US
Customer Rating
5
Great Battery Life and Camera
on March 6, 2023
Posted by: Amazingphone4me
[This review was collected as part of a promotion.] So my last phone recently stopped worked and I upgraded to this phone. So far it has had amazing battery life to help me get through my day without having to charge it 3 to 4 time in order to fully experience my phone. From the amazing battery life to great photo quality, this is one of the best phones I've had in years if not the best. Truly an amazing phone for multitasking and amazing sound quality. Great phone overall.
Written by a customer while visiting Samsung US
Customer Rating
5
Find this phone to be an excellent need for me.
on March 7, 2023
Posted by: Tomsven
[This review was collected as part of a promotion.] I use my phone for personal use. Listen to my music 🎶.
Written by a customer while visiting Samsung US