Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 256GB (Unlocked) - Phantom Black
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great phone with few complaints
on March 13, 2023
Posted by: Bodes11
[This review was collected as part of a promotion.] I mainly use my phone for just regular daily use. Making phone calls, texting, and mainly searching the web or gaming. It works almost perfectly in all of these activities I use it with. My main issue is how much the phone heats up. Without a case I'm constantly having to put my phone down because it is too hot inmy hands. If this could be attended to I believe I would have a perfect review of this phone. It helps me with online banking and I use it daily with those tasks as well. I thank samsung greatly for this amazing device.
Written by a customer while visiting Samsung US
Customer Rating
4
small but packed
on March 13, 2023
Posted by: Oldfart
[This review was collected as part of a promotion.] This is smaller than my last Galaxy but it has more capabilities. His phone enables me to research in order to be efficient at work and at home. It also enables me to enjoy Hobbies and down time. The camera is amazing takes great pictures even at a distance and enables me to share with family far away.
Written by a customer while visiting Samsung US
Customer Rating
3
Is Samsung losing edge?
on March 13, 2023
Posted by: Darien
[This review was collected as part of a promotion.] The size and shape are not very conducive for gaming, it's ok for streaming but still somewhat heavy. Battery life is a big downgrade even from s20fe. Speakers are very low quality that do not withstand temperature or altitude changes.
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hello Darien... Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. The Samsung Galaxy S22+ is 6.6", while the Galaxy S22 Ultra is 6'8", if you're looking for a larger size. I've attached some links that should help concerning the battery. Feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
PERFECT FOR ME <3
on March 13, 2023
Posted by: FilipinaPooh
[This review was collected as part of a promotion.] I use it everyday, all day. I loooovvveee that it's just all around perfect for me! It evaluates & challenges my everyday norm by being not so ultra but still packs the punch! Thank u Samsung #1 FAN, Pooh <3
Written by a customer while visiting Samsung US
Customer Rating
4
camera works great
on March 13, 2023
Posted by: jaybird1126
[This review was collected as part of a promotion.] work and I use the camera alot have not had any major issues with the phone
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 13, 2023
Posted by: Jazz021
[This review was collected as part of a promotion.] Love the new features this phone's has. The camera quality is one that can constantly use for my personal family pictures, and my business products to upload to several of the applications that I use to showcase them.
The speed of the phone is far greater from my S20 galaxy. It keeps up with my amount of apps I'm constantly running. It makes my technology life way better since my upgrade to this phone.
The speed of the phone is far greater from my S20 galaxy. It keeps up with my amount of apps I'm constantly running. It makes my technology life way better since my upgrade to this phone.
Written by a customer while visiting Samsung US
Customer Rating
3
Great until it wasnt
on March 13, 2023
Posted by: Mommacitaniko
[This review was collected as part of a promotion.] I loved this phone it was a great replacement for my note 10+ which I never thought I'd replace but when found out my note series would no longer get updates upgrading I did with lots of reluctance. It was great til the battery couldn't stay charged a full day I had to frequently reset it, and hope it would just be a glitch. Needless to say I went back to note 10 series update or no update. Samsung is great all the way around though
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hi Mommacitaniko... Thank you for your review of the Samsung Galaxy S22. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links, as well as a video from our YouTube channel, that should help elongate the battery life of your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being the best part of Samsung! -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung owner since the s3
on March 13, 2023
Posted by: Huegtoad
[This review was collected as part of a promotion.] I love my s22!! It's a no frills solid device that does everything really well. I love the 8 gigs of ram the processor, the screen quality, and the camera. I love the fingerprint entry, it's better than facial recognition but facial recognition works as well. I have been a fan of the s series for years. I hated giving up my s10, that was my favorite. I call it the last great phone with a headphone jack!!! But my s22 more than makes up for it. My hope is to sometime soon pair it with galaxy buds and a watch 5 pro and be completely emerced in the galaxy eco system. An unsung element to the galaxy phone is the device and battery care aspect in settings. To be able to shut down background apps and clear up RAM at the push of a button really keeps my phone working young. Another feature I love is samsung wallet. I have used samsung pay since the s7 and I love it!!! I used to have a problem losing my debit card but with samsung pay that problem has gone away!! Thank you samsung for making consistently excellent devices that have made me a proud owner since the s3 and moving forward!!!
Written by a customer while visiting Samsung US