Customer reviews from bosch-home.com
Bosch - Linea 800 Series 21.7 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel look
Average customer rating
2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
3
1 Star
14
12%of customers recommend this product.
(
2 out of
17)
Customer Reviews for Bosch - Linea 800 Series 21.7 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel look
Customer Rating
1
DO NOT BUY BOSCH
on January 2, 2025
Posted by: lmg25
we have moved so many times, so I have tried many refrigerators. This Bosch is the worst, by far (a Bosch dishwasher I had was a close second). The ice and water barely worked, stopped working or the alarm was ringing all the time. Had repair come and they scraped my floors pulling the fridge out... the fridge was fixed for about a month. Didn't want them back to do further damage, we just stopped using the ice and water. Didn't have to pay for repair because of the damage but they did not fix my floors...The baskets are cheap, broke quickly, just a cheap, poor quality fridge. It essentially became our bar fridge because I was afraid to put real food in it. Just came home from holidays to find freezer had failed (which unfortunately was filled with frozen food), house stinks, don't know what to do with it now. Would have given zero, but they don't allow that...
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
5
One of the best boss refrigerators ever
on November 18, 2023
Posted by: Dash Family
[This review was collected as part of a promotion.] I love all the features that Bosch has the offer, the wine rack the justable shelf, but especially the freezer packs that fit inside the door.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very pleased
on September 19, 2023
Posted by: bess
Bought this in 2015 during a kitchen remodel, has worked flawlessly since. No service calls. Very happy with our purchase
Written by a customer while visiting bosch-home.com
Customer Rating
1
Frustrating
on June 9, 2022
Posted by: Hugh Mac
(This review was collected as part of a promotion.) This has handsdown been one of our worst purchases.
We bought this back in 2014 and from day one we have had issues.
Right away we had issues with the ice maker, and although someone had come twice and fixed the issue, as soon as the Fridge went out of Warranty then the ice cube maker died.
The shelves are at best fragile and have had to replace 4 of them, which can bare no weight whatsoever.
I bought Bosch because I'd always believed Bosch to be amazing, from my VW and Porsche Parts, right down to the Great Dishwasher we bought our Fridge.
I thought they'd worked out all ythese sorts of issues in the 80's.
We bought this back in 2014 and from day one we have had issues.
Right away we had issues with the ice maker, and although someone had come twice and fixed the issue, as soon as the Fridge went out of Warranty then the ice cube maker died.
The shelves are at best fragile and have had to replace 4 of them, which can bare no weight whatsoever.
I bought Bosch because I'd always believed Bosch to be amazing, from my VW and Porsche Parts, right down to the Great Dishwasher we bought our Fridge.
I thought they'd worked out all ythese sorts of issues in the 80's.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great Looking Fridge
on December 17, 2020
Posted by: VacaHome
[This review was collected as part of a promotion.] I feel the fit and finish of the fridge is very nice. Plus the lighting and sturdiness of the unit. I cannot speak to function over time but I know Bosch is a solid name. I am a little disappointed in some of the engineering however. The water dispensing button requires a very firm steady push or the water pump turns on and off quickly. Also the dispensing unit "tray" at the bottom of the dispenser does not come out to be emptied. Rather you need to use a sponge several times to empty it of water should it get filled up.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Awful-buyer beware!
on December 10, 2019
Posted by: Alive496
[This review was collected as part of a promotion.] We have had this refrigerator five and a half years. Within the first two months we had to make our first service call. We had at least two other service calls within the first two years. We are now 5 1/2 years into this. Of the local repair companies who are certified Bosch refrigerator technicians, either the technicians refuse to work on any Bosch refrigerators or the one who attempted to fix the refrigerator won't even bill us for the labor and parts already put into the issues or even consider another service call (it still sounds horrific, like we are on the cusp of a rocket launch, and it freezes some of the food in the refrigerator side). I'm far from having a technical mind, and I'm certainly not a NASA rocket scientist, but neither of us would be surprised if this thing shot straight out of the roof of our house at any given time. Seriously, we have concerns about leaving our dog home alone, for fear the refrigerator could be a fire hazard. We have five days left until our new, non-Bosch refrigerator arrives and I could not be happier. I truly wish we could take a chance on Bosch again, because we wanted to keep the same brand throughout our kitchen. The timing of Bosch's request for this review is eerily coincidental, and we sincerely hope that Bosch designs a better product for their own reputation's sake. We absolutely love our Bosch dishwasher, but we will never take another chance on a Bosch refrigerator, it's not even worth one star on this rating scale.
Response from bosch-home.comBy CM, CS, January 10, 2023
thank you for sharing your review and experience with your Bosch appliance. We're sorry to hear of your disappointment. We will be sure to share this information with our product team. Our customer service team is available at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Fussy
on August 3, 2017
Posted by: Naturalcaffiene
(This review was collected as part of a promotion.) I inherited this refrigerator when I bought my home. I find it to be fussy and impossible to operate. It is so over complicated I cannot even figure out how to adjust the temperature. Not a fan of this appliance.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Terrible- never again Bosch!!!
on July 27, 2017
Posted by: Adam
had issue with ice maker in first year, and the fridge shelf broke off twice in the first 2 years. not big enough for a family of 5, particularly with the shelves breaking off!!!!!
this was installed before we bought our house and I can safely say I will never buy bosch appliances again
this was installed before we bought our house and I can safely say I will never buy bosch appliances again
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com