Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Average customer rating
4.7
(3,751 Reviews)
Rating breakdown 3,751 reviews
5 Stars
2,882
4 Stars
701
3 Stars
119
2 Stars
26
1 Star
23
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Customer Rating
4
This product has great features
on April 29, 2024
Posted by: Tatersalad
[This review was collected as part of a promotion.] I use my device for streaming, music,vidoes,and banking. I love all the features and ease of use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on April 29, 2024
Posted by: Williamd904
[This review was collected as part of a promotion.] Battery live and cpu need major improvement. Galaxy a.i. was a welcomed addition that i use often
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hey there Williamd904,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time out of your day, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time out of your day, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on April 29, 2024
Posted by: Lovemysamsung2
[This review was collected as part of a promotion.] This isn't my first samsung phone. Almost every phone I've ever had has been a Samsung Galaxy. I even have Samsung galaxy tablet. They are the easiest phone/tablets to use. They have just the right amount of space for what I use on my phone. No matter what I'll always get a Samsung Galaxy phone. Thank you Samsung for making great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 29, 2024
Posted by: Dyp342c
[This review was collected as part of a promotion.] Fast, good camera, awesome AI feature. AI is more beneficial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
too touchy
on April 29, 2024
Posted by: GlennPC66
[This review was collected as part of a promotion.] I find the touch screen can be too sensitive no matter what setting I use.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello there GlennPC66,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your honesty as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to alter the touch sensitivity of your screen, you can do so by visiting your Settings > tap Display > Touch sensitivity to enable. If you would like to prevent your screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. From Settings, tap Display > Accidental touch protection to enable the feature. For your convenience, I have included a link below that contains your device manual so that you may easily customize the settings of your device to your liking. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your honesty as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to alter the touch sensitivity of your screen, you can do so by visiting your Settings > tap Display > Touch sensitivity to enable. If you would like to prevent your screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. From Settings, tap Display > Accidental touch protection to enable the feature. For your convenience, I have included a link below that contains your device manual so that you may easily customize the settings of your device to your liking. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great device love how everything Is an east setup
on April 29, 2024
Posted by: Steveo
[This review was collected as part of a promotion.] The new Ai feature is great be because it's easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone always on point
on April 29, 2024
Posted by: Shopeatrepeat
[This review was collected as part of a promotion.] Spectacular all around great performance has everything you need to get the job done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 29, 2024
Posted by: MMC123
[This review was collected as part of a promotion.] Purchased in December 2023, no issues, very good phone.
Value
5
Written by a customer while visiting Samsung US