Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Average customer rating
4.7
(3,751 Reviews)
Rating breakdown 3,751 reviews
5 Stars
2,882
4 Stars
701
3 Stars
119
2 Stars
26
1 Star
23
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Customer Rating
5
I love Galaxy phones!
on February 26, 2024
Posted by: Octavian
[This review was collected as part of a promotion.] I love Galaxy phones! I've had others but Galaxy has the best operating system, user friendly, sleek design, and overall great fit. I use it for everything and it practically replaced my computer. I stream music, sports, TV, movies, books, and more. I play games, keep up with news, access my emails, and everything I need to work and live all from a device that fits in my pocket.
What's not to love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor cellular connection
on February 26, 2024
Posted by: JustJK
[This review was collected as part of a promotion.] We have owned 4 samsung phones (s6, s8, s10, s21) before this one and loved every single one of them. This phone is e-waste. It will not connect for minutes at a time to cell service and is extremely unreliable for calling or really using anything that requires cell service. We have tried taking it in to be serviced and did not get it solved. Our only solution is to mail it in which will take 2 weeks of not having a phone (or using the old cracked s10). I would give this phone a 0 if I could.
I was tricked to believing the s23fe was a flagship phone with lower specs. It's not. It completely unusable and we are likely going to move away from Samsung going forward if we can't get this issue resolved.
Value
1
Response from Samsung USBy Social Commerce, February 27, 2024
Salutations JustJK,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. Check out, "Issues with mobile network connection on Samsung phone or tablet" and "Samsung phone has poor signal and cannot use data or make calls" to help resolve what you may be experiencing with your device's mobile connection. Please feel free to reach out to Samsung Support after reviewing the provided resources if you would like any additional assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. Check out, "Issues with mobile network connection on Samsung phone or tablet" and "Samsung phone has poor signal and cannot use data or make calls" to help resolve what you may be experiencing with your device's mobile connection. Please feel free to reach out to Samsung Support after reviewing the provided resources if you would like any additional assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Written by a customer while visiting Samsung US
Customer Rating
4
The greatest feature I'd the camera
on February 26, 2024
Posted by: TimeFixationYT
[This review was collected as part of a promotion.] I use my phone for work and fun I'm a blue collar guy so my wife and I struggle but I love this phone it's amazing the features and the specs are amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but...
on February 26, 2024
Posted by: Jennej8877
[This review was collected as part of a promotion.] I purchased this for the camera. And it has let me down. It is not as impressive as I had hoped. The other features are great. Storage is amazing. Speed is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
very solid phone for long time galaxy users
on February 26, 2024
Posted by: Benjamen
[This review was collected as part of a promotion.] I use my phone as my daily driver every single day, it's invaluable to me. The flexibility of Android and the speed and ease of use galaxy gives me is exactly what I need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it it's great
on February 26, 2024
Posted by: BatKing80
[This review was collected as part of a promotion.] The camera and screen size. Also feels good in the hand
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, slick design, and great quality!
on February 26, 2024
Posted by: Katrina
[This review was collected as part of a promotion.] The Galaxy S23 FE is seriously amazing! It's got a gorgeous display that's perfect for watching videos and playing games. The performance is top-notch, with a super fast processor and plenty of RAM to handle all your multitasking needs. And let's not forget about the camera - it takes stunning photos and videos with incredible detail and vibrant colors. Plus, it's packed with all the latest features like a fingerprint sensor, facial recognition, and a long-lasting battery. Best phone I've had so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is well woth the money...
on February 26, 2024
Posted by: BobiFire
[This review was collected as part of a promotion.] I use it to read, watch, social networks anf everything else...
Value
5
Written by a customer while visiting Samsung US