Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The AI technology helped me find closure
on July 29, 2024
Posted by: BKind74
[This review was collected as part of a promotion.] I have always been a fan of Samsung products, especially phones. I've had multiple phones over the years and I've always stayed true to Samsung. My last phone was the s23 ultra and so after the s24 came out with a big deal available to nurses and health care professionals direct from the company, I thought I would dive into the new possibilities of AI and the improved camera to name only a few reasons. I was extremely excited to hear about the AI search option so much so that once I'd received my new phone, I took a few photos of my puppies with some of the new and improved effects, which are awesome and then out of curiosity I began to dabble with the AI technology. After a few random searches about random stuff I decided to search something more specific to my situation. You see, I was diagnosed with early onset Parkinson's disease 6 years after a medical procedure went horribly wrong 8 years ago. I have searched in vain over those years thru traditional search engine and methods trying to figure out what had happened to me. As a nurse, I had my suspicions about what had happened and what diagnosis I was facing. So I plugged into AI "dopaminergic neuron damage after exposure to neurotoxic levels of triamcinolone". And after a few brief moments I was given validation for what I knew to be true, what no neurologist would say. My gut had told me this injection had led to my Parkinson's. Samsung's AI technology validated/closed that part of my history.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is Awesome!
on July 29, 2024
Posted by: DigitalGuy2024
[This review was collected as part of a promotion.] As a digital marketing expert and agency owner, I rely heavily on cutting-edge technology to keep my business running smoothly and efficiently. The new Samsung Galaxy S24 Ultra, with its advanced AI features, has been a game-changer for me. First and foremost, the AI-enhanced camera system is nothing short of revolutionary. The intelligent scene recognition and optimization ensure that every shot I take is perfect, whether it's for professional social media posts or capturing important moments on the go. The AI-driven autofocus and stabilization features make it effortless to capture stunning, blur-free images and videos, even in challenging conditions. Galxay's AI capabilities extend beyond photography.
The integrated AI assistant has streamlined my daily workflow, providing smart reminders, scheduling assistance, and even suggesting optimal times for meetings based on my calendar and habits. The predictive text and voice recognition features have made communication more efficient, saving me precious time throughout the day.Moreover, the AI-powered battery management system is incredibly efficient, learning my usage patterns and optimizing power consumption to ensure the Galaxy S24 Ultra lasts throughout my busiest days without needing a recharge. This feature alone has been invaluable, given the demands of running a digital marketing agency.Overall, the Samsung Galaxy S24 Ultra's AI features have significantly enhanced my productivity and efficiency. It's a powerful tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra 6 months review
on July 29, 2024
Posted by: Dhruv123
[This review was collected as part of a promotion.] s24 ultra is a nicest phone I have ever gotten. I got the phone just for cameras because I wanted to take zoomed photos which it does. but I find myself using the Galaxy AI for multiple use cases. for example I use the voice recording app to record my thoughts and then I use AI to transcribe it, then I use a genAI tool to create my notes into a proposal or document. saves me bunch of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI is one of the best features in this new phone, I do love the battery life and how fast this new phone is, I love that I upgraded my phone memory as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on July 29, 2024
Posted by: Chaoticwolf2
[This review was collected as part of a promotion.] I absolutely love my S24 Ultra, the camera quality is truly amazing and the built in Galaxy Ai makes my bus calls so much easier especially when I'm doing international calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Me encanta!
on July 29, 2024
Posted by: Tats123
[This review was collected as part of a promotion.] I love performance, my Galaxy S24 is very fast, photos and videos quality is excellent, all information is available all time even if internet connection is unstable, love everything 💜
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The jack of all trades!
on July 29, 2024
Posted by: Siggurds
[This review was collected as part of a promotion.] This phone is the perfect daily-driver for a working professional who has many hobbies and needs speed, clarity and ease-of-use. With an anti-glare screen, long battery life, Galaxy AI, built-in pen, loud speakers and one of the very best cameras out, I can't think of anything better to join me wherever I go.
I use a lot of the Galaxy AI features for work, like the meeting recording/notes with transcription, and when I travel, I use the translation functions.
When it comes to photography, there hasn't been a time where I wasn't totally impressed by the quality and sharpness I'm able to achieve. I also have impressed so many people by the zoom level!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It lags on specific apps
on July 29, 2024
Posted by: Chibikacchan
[This review was collected as part of a promotion.] There's a lot of things I really love with this phone I really enjoy the circle and search I enjoy the pen even though I don't use it a lot I enjoy the camera sooooooo much it !!! The zoom ib feature and the zoom out and it helps fix the photos and being able to edit photos in the gallery instead of downloading an app and losing the quality it's so helpful I can't get over it I recommend the phone to friends and people a lot! My only concern is sometimes it'll lag on Instagram and tiktok
It happens when I'm scrolling sometimes the audio from the last video will keep playing or it'll just mute the audio I assumed it was only on tiktok so that it's just the app but then it happens with Instagram as well and sometimes the videos will come thru suuuper choppy like it's on dial up 🙃
I have to go out of the app not close it just go out and it'll return to the smooth videos sometimes I have to do this twice like I'm about to switch to another app an just open up insta again
With tiktok how I fix that is I have to close the app an clear the cache or it'll just keep the audio from 3 videos ago
I want to switch it but apparently the process would have me without a phone for 2 weeks which I can't do right now
It happens when I'm scrolling sometimes the audio from the last video will keep playing or it'll just mute the audio I assumed it was only on tiktok so that it's just the app but then it happens with Instagram as well and sometimes the videos will come thru suuuper choppy like it's on dial up 🙃
I have to go out of the app not close it just go out and it'll return to the smooth videos sometimes I have to do this twice like I'm about to switch to another app an just open up insta again
With tiktok how I fix that is I have to close the app an clear the cache or it'll just keep the audio from 3 videos ago
I want to switch it but apparently the process would have me without a phone for 2 weeks which I can't do right now
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Hey! Thanks for reaching out to share your experience with the Galaxy S24 Ultra. We're thrilled to hear you're enjoying so many features of the Galaxy S24 Ultra, especially the camera's powerful zoom and photo editing capabilities! It's great to know you're recommending it to friends. The standout features on the S24 Ultra really set the phone apart. We see that you reached out with concerns about your phone lagging when using certain apps. We recommend ensuring those apps are kept up to date, as developers frequently release updates that address performance bugs. Check out the link provided for additional options to help keep your device running smoothly. If you've tried all the steps to troubleshoot and this persists, please reach out to us at Samsung Support. We hope these tips enhance your experience with the S24 Ultra! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US