Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Good but not great.
on July 29, 2024
Posted by: Camcom82
[This review was collected as part of a promotion.] The galaxy ai is a bit simple. And the glass screen seems really weak. The camera is top notch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the BEST phone I have ever owned!
on July 29, 2024
Posted by: AhappyGal
[This review was collected as part of a promotion.] Frust off, the feel of this phone is magnificent. The processing speed is marvelous and the camera is absolutely top notch. Utilizing the Galaxy AI has been a game changer for me! The battery life is great and I can't say enough good tbings about this phone. I highly recommend purchasing one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung did it again!
on July 29, 2024
Posted by: Primal
[This review was collected as part of a promotion.] I use my S24 Ultra for everything, work, streaming, gaming, social media, and obviously general phone use. Circle to search with Galaxy AI is amazing if i see a product i like on someones post or just browsing the web. Keep it up samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is the standard
on July 29, 2024
Posted by: ThePhenixRising
[This review was collected as part of a promotion.] I recently purchased the Samsung S24 Ultra and I must say, it has exceeded my expectations in every way possible. The design is sleek and modern, and the display is absolutely stunning. The screen is vibrant and sharp, making everything look incredibly crisp and clear.
One of the standout features of the Samsung S24 Ultra is the integration of Google AI. The AI assistant is incredibly effective and easy to use, making my daily tasks a breeze. Whether it's setting reminders, checking the weather, or getting directions, the Google AI on this device is always ready to help and provides accurate information in a snap.
The overall performance of the Samsung S24 Ultra is top-notch. The phone is fast, responsive, and handles multitasking with ease. The camera quality is exceptional, capturing every moment with stunning detail and clarity. I've been thoroughly impressed with the battery life as well, as it easily lasts me through a full day of heavy usage.
In conclusion, the Samsung S24 Ultra is a fantastic device that offers a premium experience in every aspect. From the gorgeous display to the powerful performance and the seamless integration of Google AI, this phone has truly set a new standard for what a smartphone can be. I highly recommend it to anyone looking for a top-of-the-line device that delivers on all fronts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on July 29, 2024
Posted by: Stotes
[This review was collected as part of a promotion.] It's definitely the best phone that I've ever owned. The camera is amazing. It's fast. It always does what I want it to. The GalaxyAI features are really neat! Overall I bought this phone to combine work tasks and home tasks on one device and it masters all of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on July 29, 2024
Posted by: Plantgirl
[This review was collected as part of a promotion.] I love this phone for everything! Camera is amazing, and the streaming and gaming capability is great as well. I have no complaints about this phone.
The galaxy AI is great also
The galaxy AI is great also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra rocks!!
on July 29, 2024
Posted by: AshersJean
[This review was collected as part of a promotion.] I must say, this phone is by far my favorite one I've ever owned. The galaxy AI is simply amazing in helping in many areas of my life I can't even begin to let you all know just how much I never knew I needed it!!
The note feature is my absolute favorite thing about this phone. The ability to jot down anything, anywhere, it's unremarkable! Plus, the speed on the processor is unbeatable. Buy one of these, I promise you won't regret it! Period!!!!
The note feature is my absolute favorite thing about this phone. The ability to jot down anything, anywhere, it's unremarkable! Plus, the speed on the processor is unbeatable. Buy one of these, I promise you won't regret it! Period!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Best part of this phone is the screen and speed
on July 29, 2024
Posted by: GAT24Ultra
[This review was collected as part of a promotion.] New is not always better. I feel like some of the upgrades are downgrades. The talk to text us buggy from the 23 to this 24. My note 9 did better at hearing and understanding. The AI is awkward in some cases but great in others. The connection between the new blue tooth and my older devices is buggy. But overall the screen looks great, the construction feels solid and the speed for many things I do are better.
Value
3
Response from Samsung USBy R&R Team, September 18, 2024
Your review is greatly appreciated! We're excited to receive your feedback regarding the Galaxy S24 Ultra. If your voice-to-text feature is not working well, you can try some troubleshooting steps. First, we recommend clearing the app data. To do this, go to Settings > Apps, scroll down to find Samsung Voice input, and tap on it. Then go to Manage Storage and clear the app data. After that, restart your device. If the issue persists, you can try resetting the settings. Go to Settings > General Management > Reset > Reset All Settings and confirm the reset. Make sure your device is completely up-to-date with its software. If this continues, please reach out to us at Samsung Support so that we can further investigate. We would also like to gather more information regarding the bugs you may be experiencing with your Bluetooth. Please reach out to us at Samsung Support so that we can gather more information to further assist you. -Kelvin
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Written by a customer while visiting Samsung US