Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Solid phone. Best one so far!
on July 29, 2024
Posted by: Rem0ds
[This review was collected as part of a promotion.] This is an amazing phone, the Galaxy AI is smooth and helpful.
I use more of the business features and the S-pen makes jotting notes a breeze.
From converting file types to opening files to view on the go this phone is stellar.
Slighter gamer here and the graphics are top notch. I'm android for life.
From converting file types to opening files to view on the go this phone is stellar.
Slighter gamer here and the graphics are top notch. I'm android for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Age Killer!
on July 29, 2024
Posted by: 98PACO
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a total beast. From its amazing display and powerful performance to the incredible camera system and smart Galaxy AI, it’s a smartphone that genuinely enhances every part of my daily life. If you’re looking for a top-tier device, this is definitely the one to get!
The display and sound quality make watching movies and streaming content an absolute delight. Everything looks so clear and vibrant. Games look and play incredibly smoothly. I’ve had no issues with lag, and the graphics look stunning. The S Pen is perfect for taking notes and managing tasks. It makes working on the go so much easier. The camera is fantastic for capturing high-quality photos and videos. It’s great for both personal memories and professional content.
One of my favorite things is the battery life. The 5,000mAh battery is a beast. It easily lasts me all day, and the fast and wireless charging means I’m not stuck waiting around for it to power up. It’s such a relief not to have to worry about my phone dying halfway through the day.
Galaxy AI on the Samsung Galaxy S24 Ultra is a game-changer! It extends battery life by learning my app habits, smooths performance with smart adjustments, and optimizes camera settings for stunning photos. The AI personalizes the experience to match my preferences. Overall, Galaxy AI makes the S24 Ultra incredibly smart and tailored just for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on July 29, 2024
Posted by: Crazy4Samsung
[This review was collected as part of a promotion.] When Samsung said they were upgrading their phones I was excited. I had the s23 plus not even a year and I knew I wanted the s24 Ultra. This phone is faster and the camera is awesome!!! And the Galaxy AI on it is next level!!! Hurry up and buy this phone!!! You will not be disappointed!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always the best.
on July 29, 2024
Posted by: Goldiechild
[This review was collected as part of a promotion.] I was really excited to finally try AI on a phone, so I knew I had to upgrade. It's been amazing! I use the spelling and grammar checker when I comment or chat so I can improve my vocabulary. The camera features, where I can delete something I don't want in the picture, are amazing. I've made a few videos for social media, and even though it was my first time doing it, it was super easy on my phone. I'm so happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Note features. Stylus is an a1 feature
on July 29, 2024
Posted by: DaDa333
[This review was collected as part of a promotion.] Haven't experimented much with the ai features yet, other than taking a pic and searching online for what's in the pic. But the phone is always on point, nothing really bad I could think about off thr top of my head.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on July 29, 2024
Posted by: Svincent73
[This review was collected as part of a promotion.] I absolutely love this phone the AI part is just above and beyond any other phone. I'm still learning new things about this phone but it's a great one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great. Very powerful and reliable.
on July 29, 2024
Posted by: Chaitz
[This review was collected as part of a promotion.] The AI photo editing features and amazing and work very well. I would like to see more on promts to generatr specific image modifications in future. The cureent ai features like translate, circle to search n all also work very well.
The one ui integration with my samsung 4k tv, my 24ultra, galaxy book 2 pro, glaxy watch and buds 2 pro work seamlessly. I love the samsung dex feature too. The whole eco system is developed very well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Major downgrade from the S23 Ultra
on July 29, 2024
Posted by: Hmmm71
[This review was collected as part of a promotion.] I have stayed with Samsung's Flagship phones for a while, I loved the S23 and especially the camera. The 24 has been a major letdown especially the camera. Several options have been removed, such as super slow motion and within the pro/RAW may things have been locked like A/E or apature control. I shoot a professional camera and it was fun using the old camera set up. The phone overall seem way slower than it predecessor as well. The S24 seem to lag and just doesn't measure up to what I have come to expect from Samsung
Value
3
Response from Samsung USBy R&R Team, July 29, 2024
We appreciate your honest feedback! We always value hearing from our customers. We see that you are reaching out regarding your Galaxy S24 Ultra. We understand that you are a photographer and use your Galaxy device to take professional pictures. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to the AI Zoom solution based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography, and Super HDR photos. We have attached a link below to provide options to ensure that your device is running smoothly. If this persists, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/ (lagging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/ (lagging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US