Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,799 Reviews)
Rating breakdown 16,799 reviews
5 Stars
14,531
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy AI extreme!
on June 28, 2025
Posted by: AiArdvark
[This review was collected as part of a promotion.] Having been a fan of the pen on my phones, the S24 Ultra blows all others phones out of the water. The integration of Galaxy AI with the messaging and photo gallery is the best example of how technology can be intuitive and seamlessly integrated to create messages and edit photos in a snap.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 Ultra is awesome.
on June 28, 2025
Posted by: AbercornAcres
[This review was collected as part of a promotion.] I've had it a couple of years and am still learning how to do things. Instructions, updates, and read content are easily understandable. Samsung has been a great update for my life and things that happen on a daily basis. The improved security functions are awesome! I really like how I can access everything for work and personal life, nonstop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'm a Samsung phone type of guy
on June 28, 2025
Posted by: pRichards84
[This review was collected as part of a promotion.] Love the new functionality of this S24 ultra. The Ai itself is amazing. I find myself chatting with it all the time now🤣 I pretty much use my phone to stream and download shows, movies, docuseries, everything. The battery like is amazing. I charge my phone once maybe twice a day and I use it pretty heavily. Will upgrade when this one goes
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I Have Been A Samsung Brand Fan For Over 23 Years
on June 28, 2025
Posted by: Gambino
[This review was collected as part of a promotion.] I Have Enjoyed The Updated Version Of SnapDragon O.S Along With New Features Such As Galaxy A.I New Forum
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 28, 2025
Posted by: Hanzelit
[This review was collected as part of a promotion.] The Galaxy S24 Ultra stands out as a top-tier smartphone, excelling in performance, display quality, camera versatility, and battery life. Its integration of AI features adds a layer of intelligence to the user experience. However, its high price and substantial size may not suit all users. For those seeking a powerful and feature-rich device, the S24 Ultra is a compelling choice, the Galaxy AI is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
With Galaxy AI upgrade it's become my goto device.
on June 28, 2025
Posted by: ximran
[This review was collected as part of a promotion.] I have been loyal user of Samsung devices since 2015, and with Galaxy AI it has become my go to device for everything to research and planning trips to food reviews and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, great camera and system
on June 28, 2025
Posted by: Azdaddy93
[This review was collected as part of a promotion.] My galaxy AI is a life saver, its really smart and helps me in so many ways. I use my Samsung s24 ultra for streaming and for games which is phenomenal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product has great features but update is ruining.
on June 28, 2025
Posted by: Breanna
[This review was collected as part of a promotion.] I've been a Samsung user since 2019. I started with the s10+. That was an amazing phone! Now I have the s24 ultra and updates are ruining the phone itself. My phone auto download apps and also have many battery issues and glitches. I am honestly thinking about switching to the Motorola Flip.
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Hi Breanna, thank you for sharing your experience of your Samsung Galaxy S24 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to the Samsung Support Team. They can work with you directly to determine if your frustrations are around the battery life, temperature, or charging speed, and help you work towards a resolution for a superior experience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US