Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,799 Reviews)
Rating breakdown 16,799 reviews
5 Stars
14,531
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome phone
on June 22, 2025
Posted by: Yummi750
[This review was collected as part of a promotion.] GALAXY AI makes the device so easy to use. It is fast and reliable. It's such a seemless experience. I had previously Samsung 10ulta and Samsung s23Ultra. I switched to Google pixel pro 8 and absolutely hated it. My watch and tablet didn't work good all together. Simple things like calander became difficult. I had to go back to Samsung. I missed using everyday features like modes, calander and reminders, devices synced. I wasn't sure about the switch after not enjoying the 23u after being forced due to no service from servers on my Samsung s10 I didn't think the Samsung 23u was feature wise an upgrade really. However, the 24U is an upgrade, the feel/size and screen/picture clarity was well worth it. Super happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen and camera
on June 22, 2025
Posted by: Sheriefkamek
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is Samsung’s most advanced flagship to date, offering a premium titanium design, exceptional performance, and an industry-leading display. Powered by the Snapdragon 8 Gen 3, it handles multitasking, gaming, and AI-driven features with ease.
Its 6.8" AMOLED screen delivers stunning clarity, brightness, and color accuracy—even in direct sunlight—thanks to new Gorilla Glass Armor with anti-reflective properties. The quad-camera system is one of the best available, with a 200MP main sensor, 5x periscope zoom, and excellent low-light capabilities. Samsung’s ProVisual Engine and AI enhancements further boost photo and video quality.
With 7 years of software support, a built-in S Pen, and top-tier battery life, the S24 Ultra stands out as a future-proof, powerhouse smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features
on June 22, 2025
Posted by: Happy2Sleep
[This review was collected as part of a promotion.] Galaxy AI feature is great and helping me in my daily routine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid, reliable device
on June 22, 2025
Posted by: Katydid
[This review was collected as part of a promotion.] Call quality is always crystal clear. I like how I can control my other Samsung devices with the phone. The Galaxy AI feature is really neat - I've used the translator service many times and it has proved useful!
The only thing I don't like is on occasion, when on both wifi and mobil data, the phone effectively disconnects. I think it is for to the switching. Turning off the wifi resolved this, but it annoying.
The only thing I don't like is on occasion, when on both wifi and mobil data, the phone effectively disconnects. I think it is for to the switching. Turning off the wifi resolved this, but it annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
State of the art.
on June 22, 2025
Posted by: GDBaldwin
[This review was collected as part of a promotion.] I use this phone for business daily and it never let me down. The AI features making getting answers or completing tasks efficient and accurate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 22, 2025
Posted by: LovelyLulu
[This review was collected as part of a promotion.] I have the Samsung Galaxy S24 Ultra, and honestly, it’s a beast of a phone. The titanium frame makes it feel premium but surprisingly lighter than the S23 Ultra. The flatter screen edges are a small but great touch—especially for writing or drawing.
The display is absolutely top-tier. It’s a 6.8" AMOLED, super bright (like blindingly bright in sunlight), and the new Gorilla Glass Armor actually helps with glare and smudges. I’d give the screen a 10/10 without hesitation.
Performance-wise, it flies. The Snapdragon 8 Gen 3 (finally global this time!) handles everything I throw at it—apps, games, multitasking, no problem. The AI features like Circle to Search and Live Translate are more than just gimmicks too—they’re genuinely useful.
Camera-wise, it’s strong but not perfect. The 200MP main sensor is sharp, but they swapped out the 10x zoom for a 5x, which feels like a step down in some situations. Still, everyday shots look fantastic, and night mode is solid.
My Rating:
Design: 9/10
Display: 10/10
Performance: 10/10
Camera: 8.5/10
Overall: 9.2/10
Would I recommend it? Definitely—especially if you’re into productivity, photography, or just want one of the best Android phones out there right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 22, 2025
Posted by: omof88
[This review was collected as part of a promotion.] My experience with my S24 ULTRA overall great , fast , reliable long lasting battery , beside grat camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung s24 ultra has been an amaxing phone. I
on June 22, 2025
Posted by: A72138
[This review was collected as part of a promotion.] Samsung S24 ultra is an amazing phone it is very fast, the battery life is goo,d, and charging the phone is extremely fast. I have been using AI and would like to learn more if it's fearures. This phone is so good bought bought one for my sister
Value
5
Written by a customer while visiting Samsung US