Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing As Usual
on June 2, 2025
Posted by: Sansunggalaxy4life
[This review was collected as part of a promotion.] I've had my device about 5 years so it is very durable. I've dropped 150 times and it still works no problem. I use my phone for Netflix, prime, and hulu. I can adjust the subtitles in size. I love the little light that glows around my phone screen. My favorite feature is picture in picture. I can watch a movie or show while playing my game. I just mute my game sound and I can watch a show or movie. I love that when I was looking for a job I was able to do the test on my phone instead of going to a computer. This phone has everything. I can create an avatar for social media post. I can even do my school assignments on this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 2, 2025
Posted by: Nana12
[This review was collected as part of a promotion.] I have to say that I transferred from another major company to samsung andI feel so much better about it. I initially transferred to a flip but after a while i decided i wanted the regular phone look back and got the samsung 24 ultra! I love the rectangle look when watching movies or streaming! I also love how clear the phone is even in sunlight, and despite the 25 ultra coming out my 24 ultra has not slowed down at all ( this was something that happened alot with the previous company i had and would have to upgrade everytime a phone released which got very tiring) the Spen is such a great tool for Galaxy AI! I mostly use the circle search function which allows me to find anything I want. From what shirt someone is wearing to the shoes to even decoration! Its super helpful. The picture quality is amazing as well, its just a very solid well rounded phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone!
on June 2, 2025
Posted by: Loverofsamsung
[This review was collected as part of a promotion.] I was so happy when I purchased the S24 Ultra. I had a Note years ago and changed carriers and my new carrier didn't offer it, bummer. But when they finally received the S24 Ultra I hurriedly purchased mine. Absolutely love it, will continue loving it, however this new Samsung update is not good. Not liking it at all. Still love my phone, but not a fan of the latest update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 2, 2025
Posted by: Libralove91
[This review was collected as part of a promotion.] I love my s24 ultra! It literally does so much, I've had this phone for almost 6 months and I'm still learning how to work it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been in love with my phone since day one!
on June 2, 2025
Posted by: LucyLou
[This review was collected as part of a promotion.] I love how amazing the pictures come out on my phone. The Galaxy AI is an amazing feature!! The speed and quality of the phone is outstanding!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great & handy features for everything imagined!!!
on June 2, 2025
Posted by: TrickyT
[This review was collected as part of a promotion.] Absolutely love my S24 Ultra!!! Samsung is always coming out with great upgrades every year! So many features to help in day to day life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this Phone
on June 2, 2025
Posted by: JinTae
[This review was collected as part of a promotion.] I use my phone everyday for notes, taking pictures and organizing my everyday life.
It assist me in writing and studying anything with the Use of the Galaxy AI. I simply say what I'm looking for and AI brings up a plethora of information as well as a summary of some of it. Allowing me to compare notes with my phones! It is absolutely incredible how reliable and accurate it is compared to Alexa or Google home. I recommend the Galaxy phones and utilize the Galaxy AI for well just about anything!
The experience i have had with this phone is amazing. Just take a look at this picture of the moon I took. Incredible that this is from a phone.
It assist me in writing and studying anything with the Use of the Galaxy AI. I simply say what I'm looking for and AI brings up a plethora of information as well as a summary of some of it. Allowing me to compare notes with my phones! It is absolutely incredible how reliable and accurate it is compared to Alexa or Google home. I recommend the Galaxy phones and utilize the Galaxy AI for well just about anything!
The experience i have had with this phone is amazing. Just take a look at this picture of the moon I took. Incredible that this is from a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Over heated phone
on June 2, 2025
Posted by: Samsunglover07
[This review was collected as part of a promotion.] I used my phone for games videos tiktok
But noticed it's keeps heating up
But noticed it's keeps heating up
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi Samsunglover07, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are enjoying using your device for your gaming and social media scrolling. We have provided a link to a troubleshooting guide to help you with the temperature of your device. We have also shared a link to the Samsung Support Team if you continue to experience this matter, or ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US