Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Missing one key feature from previous model
on March 29, 2025
Posted by: Peajay
[This review was collected as part of a promotion.] Loving the S24 Ultra but I really miss the "Hey Google" feature. I really hope they bring this feature back on newer models as it made it easy to hands free talk and text.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Peajay, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear that you are so pleased with the features of your device. We have provided a link to the full device manual to help you discover options for hands free usage with your device. We have also shared a link to the Samsung Support Team if you have questions about a feature you previous had with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on March 29, 2025
Posted by: 01973phl
[This review was collected as part of a promotion.] I really enjoyed my phone. It meet all my expectations. I am happy for the big screen because I have big hands, so this phone is actually pretty comfortable. The camera is really cool, I like the colors and the quality of the photos. Another thing that I found very convenient is the battery. I have to use my phone for work most of the time and the fact that the battery last almost all day is very useful for me. I don't usually play games on my phone, but lately I have been into some of them and my phone runs them so smoothly. I recommend this phone so much to my friends and family. :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unparalleled speed
on March 29, 2025
Posted by: Jayco251
[This review was collected as part of a promotion.] I absolutely love this phone! Unparalleled speed compared to any other brand that claims to be in the same tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone as usual
on March 29, 2025
Posted by: BGoods
[This review was collected as part of a promotion.] Same S series galaxy just better the last. More user friendly and better ai. Hope the jump on the grok train soon though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best note ever
on March 29, 2025
Posted by: FreshMetal
[This review was collected as part of a promotion.] I have been a Samsung fan for the longest time and the s24 ultra in my opinion is the best phone yet. If Samsung wants more out of this product, they should bring it back in full blast especially the TB storage version. Also, bring back the original name NOTE series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy is the best I love
on March 29, 2025
Posted by: Mal3galaxylovers
[This review was collected as part of a promotion.] I love my Galaxy, it far surpasses the competition, even though many won't admit it. The excellent AI helps me a lot in my daily life. I simply wouldn't change it. 🥰🥰😍😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tech made for me
on March 29, 2025
Posted by: Psion85
[This review was collected as part of a promotion.] Absolutely thrilled with my Samsung Galaxy S24 Ultra! The camera quality is stunning, capturing vibrant photos with incredible detail. The performance is lightning-fast, making multitasking a breeze. The integration with my entire Samsung ecosystem is seamless; whether it's syncing with my Galaxy Buds or SmartThings devices, everything works flawlessly. The user interface is intuitive, and features like Samsung DeX enhance productivity. Overall, the S24 Ultra is a powerhouse that elevates my daily tech experience. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best bang for your buck
on March 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Read the title, it's that simple. The split screen function is also amazing when I'm bored in long calls and get to play a game at the same time >:)
Value
5
Written by a customer while visiting Samsung US