Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love this phone
on March 21, 2025
Posted by: ChrisK79
[This review was collected as part of a promotion.] I love how seamlessly apps run on this device. The construction is rugged yet sleek. Screen is clear and pics and videos pop! Just great overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best phone 2024
on March 21, 2025
Posted by: Foxcar
[This review was collected as part of a promotion.] From the first moment I started using my s24 ultra it has been the best feeling in my hands, its AI is great with the translation of texts, the creation of documents, being able to fix the photos my way and many more things like its camera that works perfectly, it has never frozen on me, in short it is the best phone for my concept
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy's Battery Life and speed
on March 21, 2025
Posted by: JayZee
[This review was collected as part of a promotion.] I have been a Samsung Galaxy owner for years! I was very excited to purchases the S24 Ultra and it is almost a year later and this phone has been the most reliable upgrade. My battery life is important to me because I am on the go and tend to forget my charger. I have noticed it will stay charged all day even when surfing the web, texting, and taking photos. I still have plenty of power at the end of the night.
The speed of this phone for me has also been noticeable and I do not feel lag time when streaming videos during my downtime. I have found that this phone has made my life simpler with how it works and simple setup for tap and other items I have never considered using before.
The speed of this phone for me has also been noticeable and I do not feel lag time when streaming videos during my downtime. I have found that this phone has made my life simpler with how it works and simple setup for tap and other items I have never considered using before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the pen and the graphics.
on March 21, 2025
Posted by: Lovemy24u
[This review was collected as part of a promotion.] Seamless actions across the apps and I love the auto eraser and Now brief
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is a powerhouse
on March 21, 2025
Posted by: Ultra4ever777
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an absolute powerhouse, setting a new benchmark for flagship smartphones. From its stunning design to its top-tier performance, it offers a premium experience in every aspect.
Design and Display:
The S24 Ultra boasts a refined titanium frame, making it lighter yet more durable than its predecessor. The 6.8-inch Dynamic AMOLED 2X display with a 1440 x 3088 resolution is breathtaking, delivering vivid colors, deep blacks, and a peak brightness of 2600 nits – perfect for outdoor visibility. The 120Hz adaptive refresh rate ensures buttery-smooth scrolling and gaming.
The S24 Ultra boasts a refined titanium frame, making it lighter yet more durable than its predecessor. The 6.8-inch Dynamic AMOLED 2X display with a 1440 x 3088 resolution is breathtaking, delivering vivid colors, deep blacks, and a peak brightness of 2600 nits – perfect for outdoor visibility. The 120Hz adaptive refresh rate ensures buttery-smooth scrolling and gaming.
Performance:
Powered by the Snapdragon 8 Gen 3 processor and paired with up to 12GB of RAM, the S24 Ultra handles multitasking, gaming, and intensive apps with ease. The One UI 6.1, based on Android 14, offers a fluid and customizable user experience. AI-powered features like real-time translation and generative photo editing add practical, futuristic functionality.
Powered by the Snapdragon 8 Gen 3 processor and paired with up to 12GB of RAM, the S24 Ultra handles multitasking, gaming, and intensive apps with ease. The One UI 6.1, based on Android 14, offers a fluid and customizable user experience. AI-powered features like real-time translation and generative photo editing add practical, futuristic functionality.
Camera System:
The camera setup is exceptional, featuring a 200MP main sensor, 50MP 5x telephoto, 10MP 3x telephoto, and 12MP ultra-wide lens. The improved telephoto capabilities offer sharp and detailed zoom shots, even at long ranges. Low-light photography is also impressive, with enhanced night mode processing.
The camera setup is exceptional, featuring a 200MP main sensor, 50MP 5x telephoto, 10MP 3x telephoto, and 12MP ultra-wide lens. The improved telephoto capabilities offer sharp and detailed zoom shots, even at long ranges. Low-light photography is also impressive, with enhanced night mode processing.
Battery and Charging:
The 5000mAh battery easily lasts a full day with heavy usage. It supports 45W fast charging, delivering around 65% in 30 minutes. Wireless and reverse wireless charging are also supported
The 5000mAh battery easily lasts a full day with heavy usage. It supports 45W fast charging, delivering around 65% in 30 minutes. Wireless and reverse wireless charging are also supported
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera
on March 21, 2025
Posted by: Nickie
[This review was collected as part of a promotion.] It's been a great phone! I love to take pictures and it has an amazing zoom and takes steady pictures. Not only do I use it to take pictures but it's also great or streaming and playing games. Also it's seamless action across apps and the audio Eraser features are some great tools. I definitely recommend buying the s24ultra it's been a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my best phone experience
on March 21, 2025
Posted by: Muniesta
[This review was collected as part of a promotion.] I use my s24 ultra to play high quality games such as Call of duty and fifa. This provides the highest gaming quality with seamless movement. I hardly close apps and this device never freezes or lag. I also use this device to take notes and do assignments. I prefer working with my phone so I use it for everything ( word docs, Google docs, excel, etc). About a year ago I started trading using interactive broker and I was able to use this seamlessly to do quick trades rather that reverting to a PC. The next thing I enjoy about this phone is why I've always chosen Samsung. The Camera quality is the best each year I upgrade my phone the first thing I check is the Camera. I am always impressed and the S24 ultra was also the best I've seen for 2024 to 2025.
Thank you for always providing the best quality!
Thank you for always providing the best quality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product ever
on March 21, 2025
Posted by: Phillysean23
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerhouse, refining what was already great with smart upgrades. The titanium frame adds durability without extra weight, and the 6.8-inch Dynamic AMOLED 2X display is stunning—bright, sharp, and buttery smooth with its 120Hz refresh rate.
Powered by the Snapdragon 8 Gen 3 for Galaxy, the phone handles everything effortlessly, from gaming to multitasking. Samsung’s One UI 6.1 introduces AI-powered tools like live translation and advanced photo editing, which actually feel useful.
The 200MP main camera captures incredible detail, and the upgraded 50MP 5x periscope zoom makes long-range shots sharper. Low-light performance is solid, and AI enhancements help fine-tune photos.
With a 5,000mAh battery, the phone lasts all day, even under heavy use. 45W fast charging gets you to 65% in 30 minutes, though faster speeds would be a nice future upgrade.
Overall, the Galaxy S24 Ultra delivers top-tier performance, a gorgeous display, and powerful cameras, with AI features that genuinely enhance daily use. If you're coming from an older phone, it's a fantastic upgrade. If you have an S23 Ultra, the changes are subtle but noticeable.
Value
5
Written by a customer while visiting Samsung US