Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S24 IS MY FAVORITE PHONE
on March 17, 2025
Posted by: KingOnenOne
[This review was collected as part of a promotion.] I have had many of the different iterations of the galaxy notes and the Ultras and the S24 Ultra is my favorite. The Bluetooth pen is the greatest and the responsiveness of the phone is unmatched. I plan to never leave Samsung but the new 25 not having the pen Bluetooth is concerning and the reason I haven't upgraded. Let's make sure the 26 gets that back. #droidforlife
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality is impeccable
on March 17, 2025
Posted by: Avianamateurphotographer
[This review was collected as part of a promotion.] I like taking videos of the birds in my yard and the zoom and focus allows me to be all the way across the yard capturing like I'm inches from the birds capturing every movement with basically 4k quality. Amazed, will get a new one when this one begins to slow down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera
on March 17, 2025
Posted by: Tcarey1979
[This review was collected as part of a promotion.] The camera is the best feature w the zoom plus the size of screen and sound
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra great phone
on March 17, 2025
Posted by: Onwheels
[This review was collected as part of a promotion.] Absolutely, excellent phone, very durable, very reliable. Aw updates are eazy. I've had absolutely no problems with this phone. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My review
on March 17, 2025
Posted by: Review2024
[This review was collected as part of a promotion.] I like this phone however I do not like the camera the photos arr not as crisp as thay used to be.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there Review2024, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the usage of your phone. We have provided a link to an article to help you with the picture quality of your phone. We have also shared a link to the Samsung Support Team if this experience with the camera of your device continues. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is my favorite of any phone I've had to date
on March 17, 2025
Posted by: Amy0617
[This review was collected as part of a promotion.] I love this phone.The battery life is awesome. And it has enough memory to do all my games and my appointments, and everything else that I need in my life, right in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone
on March 17, 2025
Posted by: Nessababii04
[This review was collected as part of a promotion.] Seamless actions across apps, streaming is amazing quality. Overall love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features best phone
on March 17, 2025
Posted by: Redranger78
[This review was collected as part of a promotion.] This phone is an amazing phone the s24 ultra what the AI intelligence what all the apps and everything you can do on the phone this has been one of the most best phones I've ever had throughout my lifetime of having cell phones Samsung you make amazing phones keep making amazing products like this these kind of phones are definitely worth the money thank you so much for making phones to make life so much simpler
Value
5
Written by a customer while visiting Samsung US