Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
The product has great features.
on March 8, 2025
Posted by: Mypee1
[This review was collected as part of a promotion.] I love using my phone, it's durable. The only problem i have is with the charging port. It won't charge if you don't insert the charger in a certain way. Aside that I don't have any issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My 24 ultra
on March 8, 2025
Posted by: Seana90027
[This review was collected as part of a promotion.] I've always been a Samsung girl, but I must admit my S24 is the best one yet. I work in the medical industry, a 24/7 multi-tasker who's attached to my laptop, tablet, and phone all day, every day. However, with the S24, I can do everything with just my phone. Should I need to use my laptop/tablet, I'm able to seamlessly transfer data between my electronics. AI is super helpful, especially when I need to translate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on March 9, 2025
Posted by: Ravensnow
[This review was collected as part of a promotion.] I use my phone to multi-tasking 2 different apps seamlessly. I've never could do that with my previous phones. My favorite feature is the audio eraser. Makes my daily tasks each day a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra: Inspire your journey!
on March 9, 2025
Posted by: Jklein
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a remarkable device that truly elevates the smartphone experience. With its seamless actions across apps, multitasking feels effortless, enabling you to transition between tasks without missing a beat. The "Now Brief" feature brings convenience to your fingertips, allowing you to stay updated on essential notifications without overwhelming your screen. Additionally, the "Audio Eraser" feature is a game-changer for those who cherish clear audio in their videos; it effectively minimizes background noise, letting your voice shine through. This phone isn't just a device; it’s an invitation to explore, create, and connect in ways you never thought possible. Embrace the innovation and let the Galaxy S24 Ultra inspire your journey!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Titanium Frame
on March 9, 2025
Posted by: Marcelo
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra refines excellence with a titanium frame, Snapdragon 8 Gen 3, and AI-powered features. It boasts a stunning 6.8” AMOLED display, improved battery life, and a new 5x zoom sensor. With 7 years of updates, it’s the ultimate Android flagship—though not a major upgrade from the S23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S22+
on March 9, 2025
Posted by: JGeldermillenial
[This review was collected as part of a promotion.] I have been a Samsung Galaxy user for 15 years now. They consistently grow and get better but, they remain easy to use and LAST as long as you need them to! They take beautiful pictures, have wonderful software that flows so effortlessly with any help you could possibly need and tutorials, easy to upgrade with SmartSwitch..just the best phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product enjoy
on March 9, 2025
Posted by: Raz669
[This review was collected as part of a promotion.] I've been using the ultra for approximately a year. And I am very happy with the phone. It takes great pictures. It has wonderful movie quality. Surround, sound is really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mostly a decent phone.
on March 9, 2025
Posted by: Skaution
[This review was collected as part of a promotion.] I wish Samsung had stuck to making quality, long lasting products, like they used to, buuuut, no dice.
They seem to have switched to the practice of max profits for a subpar phone. SO many features missing or locked in menus.
Samsung used to be my go-to company for most electronics.
Since the s21 Ultra.
The 24 Ultra is very much the same as the 23 Ultra, but with more AI that fills in pictures you take. For example. If you take moon pictures, youre seeing the AI recreating what it knows the moon to look like.
All of that said, I still like the phone. Same old screen freeze and problems never fixed fr. Issues feom previous phones sti exist, though I do love the camera, the aesthetic physical look. Ha ha
Solid speed. Clean performance with bright screen and optimal form factor.
The camera bump isn't too obstructive.
The camera bump isn't too obstructive.
Mostly okay phone. Needs updates that really fix the lingering generational issues.
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hi there Skaution, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the usage of your new device. We have provided links to help you troubleshot the freezing you mention, discover the full capabilities of your device, and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US