Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Best phone ever
on March 7, 2025
Posted by: Papakwasi
[This review was collected as part of a promotion.] Best phone for pictures and videos. The phone is very stylish, light weight and sleek design. I also like the ai features
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hi there Papakwasi, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear how pleased you are with the usage of your new device. We are thrilled that you are so pleased with the features of Galaxy AI. Please,don't hesitate to reach out to us again any time in the future if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is more than perfect.
on March 7, 2025
Posted by: MFiona97
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is simply breathtaking! Its camera takes mobile photography to the next level, delivering stunningly sharp images, vibrant colors, and an incredible zoom that captures every detail like never before. It’s the perfect device for tech lovers and creatives alike.
But there’s always room for innovation. I’d love to see improvements to the auxiliary button, allowing even more customization—like advanced shortcuts or even sleep sounds for a more personalized experience.
And let’s not forget the Samsung Watch 7! With its seamless integration, advanced health tracking, and sleek design, it perfectly complements the S24 Ultra, creating the ultimate smart tech duo.
The S24 Ultra is already outstanding, but with these enhancements, it could be truly unbeatable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone. Best I've ever had.
on March 7, 2025
Posted by: AGFazio
[This review was collected as part of a promotion.] Love this phone. I've had samsung phones since the Note 5. The features in this phone are well worth every penny. Seamless across apps operations. The photo background eraser is just wow!! Keep it up Samsung, great job!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I needed
on March 7, 2025
Posted by: ImSoTired
[This review was collected as part of a promotion.] I’ve been using the Galaxy S24 Ultra for a while now, and it’s easily the best smartphone I’ve ever owned. The seamless actions across apps make multitasking effortless, whether I’m switching between work documents, social media, or entertainment. The Now Brief feature keeps me updated with everything I need at a glance, making it a game-changer for productivity.
One of my favorite additions is Audio Eraser—it works incredibly well for clearing background noise in videos and voice recordings, which is perfect for meetings and content creation. The camera system is phenomenal, capturing stunning detail even in low light, and the 200MP sensor truly elevates mobile photography.
I use my S24 Ultra for everything—streaming movies in vibrant clarity, gaming without lag, and handling work on the go with ease. The battery life is impressive, lasting me through a full day of heavy use. Samsung really outdid themselves with this one!
Highly recommend it to anyone looking for a premium smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Pa
Expertise:Expert
Verified Purchase:Yes
Excellence all the way. The best there is. Worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on March 7, 2025
Posted by: Coolname
[This review was collected as part of a promotion.] It was a very good experience using the S24 Ultra, the fastest processor ever, with an amazing camera and high-level AI. I used to play different games on my phone; it was really enjoyable, and the graphics were perfect. Everything I need in a phone I found in the S24 Ultra; the camera and AI features are so amazing. I loved this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad to still have the pen!
on March 7, 2025
Posted by: Loyaltothenote
[This review was collected as part of a promotion.] Ive been using the samsung note phones since they were first introduced, and will remain loyal as long as they are made available. I love that I never need to search for a piece of paper when in a hurry to take a phone number or email address with added info, am able to jot notes on things i will need to follow up on, quickly create checklists without the need to takes steps getting into an app, make quick sketches , and so much more! The larger size was a bit annoying at first, but I've come to love the convenience of it. It doesn't have a problem functioning well regardless of how many apps I have running simultaneously ( I dont get much sleep, so im a bit forgetful sometimes an get MUCH more the going than I should), and it is absolutely seamless actions across apps! The only shortcoming is that I need to update my fingerprints and face recognition every month or so.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Beast of a Phone with a few Quirks
on March 7, 2025
Posted by: Eggshot
[This review was collected as part of a promotion.] **Samsung Galaxy S24 Ultra Review**
The **Samsung Galaxy S24 Ultra** is an impressive flagship device that delivers a premium experience with some notable strengths and a few drawbacks.
### **Pros:**
- **Stunning Display** – The screen is absolutely gorgeous, offering vibrant colors, deep blacks, and smooth performance. Whether you're streaming videos, gaming, or just scrolling, the display quality is top-tier.
- **Excellent Battery Life** – Battery performance is outstanding, easily lasting a full day or more on a single charge, even with heavy usage. This is a huge plus for power users.
- **Fast Performance** – The phone is incredibly responsive, handling multitasking, gaming, and demanding applications with ease. Everything runs smoothly without lag.
- **Stunning Display** – The screen is absolutely gorgeous, offering vibrant colors, deep blacks, and smooth performance. Whether you're streaming videos, gaming, or just scrolling, the display quality is top-tier.
- **Excellent Battery Life** – Battery performance is outstanding, easily lasting a full day or more on a single charge, even with heavy usage. This is a huge plus for power users.
- **Fast Performance** – The phone is incredibly responsive, handling multitasking, gaming, and demanding applications with ease. Everything runs smoothly without lag.
### **Cons:**
- **Heavy Design** – The phone is on the heavier side, making it less comfortable to hold for long periods, especially for one-handed use.
- **S Pen Fit** – While the S Pen is a great tool, it doesn’t fit perfectly into its slot, which can be slightly annoying.
- **Speaker Quality** – The speakers don’t sound as rich as previous Samsung models, which is a bit disappointing, especially for those who enjoy high-quality audio.
- **Magnetic Interference** – Using magnetic accessories can interfere with the S Pen’s functionality, which may be frustrating for users who rely on both.
- **Heavy Design** – The phone is on the heavier side, making it less comfortable to hold for long periods, especially for one-handed use.
- **S Pen Fit** – While the S Pen is a great tool, it doesn’t fit perfectly into its slot, which can be slightly annoying.
- **Speaker Quality** – The speakers don’t sound as rich as previous Samsung models, which is a bit disappointing, especially for those who enjoy high-quality audio.
- **Magnetic Interference** – Using magnetic accessories can interfere with the S Pen’s functionality, which may be frustrating for users who rely on both.
### **Verdict:**
The **Samsung Galaxy S24 Ultra** is a powerhouse smartphone with an incredible display, long-
The **Samsung Galaxy S24 Ultra** is a powerhouse smartphone with an incredible display, long-
Value
4
Written by a customer while visiting Samsung US