Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,798 Reviews)
Open Ratings Snapshot
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Veey good phone
on February 28, 2025
Posted by: ZR23
from Bethesda Maryland
Expertise:Expert
Verified Purchase:Yes
Very good phone I like it good photos and camera Quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on February 28, 2025
Posted by: Cricri590
[This review was collected as part of a promotion.] Key Improvements:
* Titanium Build: The S24 Ultra now boasts a titanium frame, making it lighter and more durable than its predecessors. This also gives it a more premium look and feel.
* Improved Display: The 6.8-inch Dynamic AMOLED 2X display is brighter and flatter, providing better outdoor visibility and a more comfortable viewing experience.
* Enhanced Performance: Powered by the Snapdragon 8 Gen 3 for Galaxy processor, the S24 Ultra offers top-tier performance for demanding tasks like gaming and video editing.
* Camera Advancements: The camera system includes a new 50MP telephoto lens with 5x optical zoom, improved low-light performance, and enhanced AI features for better image processing.
* Galaxy AI Features: The S24 Ultra introduces a suite of AI-powered features, including Live Translate for real-time translation during calls, Circle to Search for quick information lookups, and enhanced photo editing tools.
* Longer Software Support: Samsung now offers 7 years of software updates, ensuring the S24 Ultra stays up-to-date with the latest features and security patches for an extended period.
Potential Drawbacks:
* Price: The S24 Ultra remains one of the most expensive smartphones on the market.
* Size and Weight: Despite the titanium frame, it's still a large and heavy phone, which might not be comfortable for everyone.
* Limited Charging Speed: While the 45W charging is decent, some competitors offer faster charging solutions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone so far
on February 28, 2025
Posted by: REAPER714
[This review was collected as part of a promotion.] Great graphics speed does everything i need it to do with another of accuracy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smartphone of 2024
on February 28, 2025
Posted by: DankTrapKing
[This review was collected as part of a promotion.] These S24 ultras have it all. They're fast, unique, powerful. Definitely peak "smartphone" even in the age of constantly competing markets. Thats no exaggeration. The S series phones aren't "breakthrough" tech like the foldables. But they perfect the slab style phones. Giant screens, unique features, and are comfortable to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente experiencia
on March 1, 2025
Posted by: WeddyFPS
[This review was collected as part of a promotion.] Su sistema de cámaras es uno de los puntos fuertes, con su cámara principal de 200 MP, junto con un teleobjetivo y un ultra gran angular, permitiendo fotos de alta calidad y zoom avanzado.
El rendimiento del S24 Ultra es sobresaliente, tanto para tareas cotidianas como para las más exigentes. Ya sea para jugar videojuegos con gráficos avanzados, editar contenido multimedia o realizar múltiples tareas simultáneamente, el dispositivo maneja todo con facilidad.
En resumen, el S24 Ultra es un dispositivo diseñado para usuarios exigentes, con un enfoque en rendimiento, fotografía y versatilidad.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall what you'd expect
on March 1, 2025
Posted by: Pokemann
[This review was collected as part of a promotion.] Fast. Does what it says. Transfers from app to app fairly quick
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love these phones
on March 1, 2025
Posted by: SADIESAYS
[This review was collected as part of a promotion.] I have had a Samsung phone forever. The first Galaxy was the 21 Ultra. The only way to describe this phone is if is like having a computer in your hand. I can so anything on this phone. I jump from Microsoft to Adobe to tax documents. I now have the 24 ultra and will be getting the 25 ultra soon.
I would never go with any other brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S24 Ultra
on March 1, 2025
Posted by: Badasssbrad
[This review was collected as part of a promotion.] Got this device back in December and so far so good except for the delay on the one UI 7 update. I got the phone after the beta program was filled up so I can't experience the new software and now people are saying it could be April before we get the stable version
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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