Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Impeccable
on February 25, 2025
Posted by: JustMe98122
[This review was collected as part of a promotion.] From its stunning design to its robust performance, this smartphone set a new standard for what we coulf expect from a high-end mobile device. first thing that strikes you about the Galaxy S24 Ultra is its exquisite design. it allows users to express their personal style.
What truly sets the S24 Ultra apart is its size. With a massive 6.8-inch display and the overall weight is balanced, making it easy to with one hand despite its size. you can easily read text and view images without straining your eyes. The powerful processor ensures that the device can handle anything you throw at it, from high-end gaming to multitasking with multiple apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24 is the best Samsung I've ever used
on February 25, 2025
Posted by: Tam937
[This review was collected as part of a promotion.] Over a year of using the Galaxy s24 Ultra it has been a fantastic experience. Never have I felt the device slowing down at all, and while the AI features are cool I don't use them all that much. The Bluetooth S Pen is the thing I use the most On this phone And I was sad to see that Did away with it on the new S25. Battery life has stayed pretty consistent throughout the entire year though I do feel it starting to die down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 25, 2025
Posted by: BigBruh
[This review was collected as part of a promotion.] My S24 Ultra is great for streaming, gaming and plenty of other amazing features such as it's seamlessness across apps!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My s24 Ultra is a great device
on February 25, 2025
Posted by: WVMOUNTAINEER
[This review was collected as part of a promotion.] My s24 Ultra has never given me trouble. The pictures and zoom feature are fantastic. You can certainly rely on high quality photos from the S24. I love the S24 Ultra for the larger screen. I'm older and the text is so much better on a larger phone screen. The android auto works great and if you experience a problem check your radio for an update you can do with a USB. I know this personally because I thought it was the phone. The 3 min with the USB in with the update and bam everything back to normal. You just can't beat Samsung wether it's a cell phone, tablet, computer or an absolute must a Samsung TV. I feel you will be happy with or choice of you choose a Samsung cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra
on February 25, 2025
Posted by: Tcon456
[This review was collected as part of a promotion.] I have upgraded my phone just about every year and I did briefly think about upgrading my 24 Ultra. I decided not to because how much I like this phone. It runs very fast, I can multitask with several widows/tabs/apps open and it does not slow down. It takes fantastic pictures and the fact I can use AI to clean up the picture like removing people of things in background (just two simple examples). The display is topnotch when others have trouble seeing their screen like in the sun, my screen is easily seen. I love the power, the look and how easy you can navigate and use. The S24 Ultra has been one of the best phones I ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is irreplaceable and awe-inspiring.
on February 25, 2025
Posted by: Peekabuicu
[This review was collected as part of a promotion.] The ability of split screens while creating designs is so amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on February 25, 2025
Posted by: Biby08
[This review was collected as part of a promotion.] I'm glad I chose this phone, camera is excellent, and it's battery can last up to a few days and doesn't get hot even if I have apps running or video calling and watching video at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad, could be better
on February 25, 2025
Posted by: Anxzzziety
[This review was collected as part of a promotion.] I do like the camera functions compared to the phone that lasted me about 10 years. But..the text functions were better on the s9+, and it had the ability to increase storage space. I notice the stick that had sd card connection is on the S24 Ultra, but why not allow it to be usable?
It is a good phone, that could be even better.
It is a good phone, that could be even better.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hello there Anxzzziety, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are pleased to hear that you are enjoying the enhanced camera quality of your phone, and hope you are finding ways to integrate Generative Edit in to your photo and video taking. The tray you mention seeing is intended to be used for the SIM card and not for storage expansion. However, if you are finding the storage of your device to be insufficient, you can use cloud based digital storage options to expand the capacity of your device. We have provided a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US