Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love the features
on February 25, 2025
Posted by: Texanfan25
[This review was collected as part of a promotion.] I love the stylus and the new AI features. They are simple and easy to navigate and work very well. I like the overall feel of the phone, it doesn't feel bulky. I also like the seamless actiond across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but the texting sucks
on February 25, 2025
Posted by: ChronicallyIllNurse
[This review was collected as part of a promotion.] I was enjoying learning about my new phone until the last update. The texting is messed up now and it won't let me voice input punctuation. The phone talk to text is very important to me being chronically ill and having issues with my hands. Fix it for us disabled folx, please.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hi there ChronicallyIllNurse, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We completely understand how important your device is to you every day, and needing specific functionality of your device. We have provided a link to the Samsung Support Team. This team of experts can work with you directly through chat to ascertain what may have caused the change to the functionality and help you restore the full functionality. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great memory, fast processing and sleek design
on February 25, 2025
Posted by: LDoggSupreme
[This review was collected as part of a promotion.] Samsung has the best phones hands down. The S24 ultra is the best phone I've ever had. I will never use another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long time brand supporter
on February 25, 2025
Posted by: DracHellfire
[This review was collected as part of a promotion.] I've been exclusive to Samsung phones going back to the days of the S3. In fact the seamless transition across apps helped me to sell their smart TVs showcasing the push features from phone to TV even back then. I've continued my support of the brand due to keeping up good consistent quality over the years. I will continue to buy Samsung. Have fun with your clunky UI everyone else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: StBlues
[This review was collected as part of a promotion.] Fast and very reliable. Best battery life I've seen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 25, 2025
Posted by: Cornelious3rd
[This review was collected as part of a promotion.] The design of the phone is smooth and light. The camera works super great, and have zero issues since I got it whe. It came out. I'm in awe by the quality of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on February 25, 2025
Posted by: SamsungLover7
[This review was collected as part of a promotion.] Everything about this phone is great! The seamless actions across apps, the audio eraser, and everything else that has been included with AI has made using this phone a breeze! No more hassle and stress, it's wonderful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Heavy But Awesome
on February 25, 2025
Posted by: Kellyser01
[This review was collected as part of a promotion.] Love the Seamless action across apps, device is heavy but works fantastic! Samsung devices are always a win
Value
4
Written by a customer while visiting Samsung US