Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Phone
on February 25, 2025
Posted by: Hawks70061
[This review was collected as part of a promotion.] This phone is extremely efficient in its operating abilities. Amazing camera perfect for games and work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Yet
on February 25, 2025
Posted by: Ksolo504
[This review was collected as part of a promotion.] I LOVE the camera! All my friends want to take pics with my phone when we go out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overwhelming features, can never run out features
on February 25, 2025
Posted by: Christserver
[This review was collected as part of a promotion.] I like the phone but it does have some flaws, I don't know of it is the apps fault or the phone but I think it's a good thing to point out.
When you scroll down in apps like camscanner, UScellular and some other apps like vans, nike specifically they tend to slow down the more you scroll but overall you can make this phone yours, and feel yours, from notification signals l, sounds and bar to even the specified of the whole phone itself it is personalisable (i don't know if this is a real word but you get it).
Take a look at DeX, amazing, if you never heard of it please Google it, I have never seen a phone to do.
When you scroll down in apps like camscanner, UScellular and some other apps like vans, nike specifically they tend to slow down the more you scroll but overall you can make this phone yours, and feel yours, from notification signals l, sounds and bar to even the specified of the whole phone itself it is personalisable (i don't know if this is a real word but you get it).
Take a look at DeX, amazing, if you never heard of it please Google it, I have never seen a phone to do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: Flyingpig
[This review was collected as part of a promotion.] I use my device for school work and personal I've never had issues with my phone I love the camera quality when trying to take pictures of my son
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on February 25, 2025
Posted by: Starlette10
[This review was collected as part of a promotion.] This phone is amazing for doing everything on the go! I am able to easily access and enjoy gaming, streaming, work, school, and so much more with no hassle. The picture quality is flawless and the camera is one of my favorite features!
For an all-in-one, large storage capacity, seamless design, Samsung Galaxy S24 Ultra is the perfect choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best so far!
on February 25, 2025
Posted by: Joejoe
[This review was collected as part of a promotion.] The camera is unbelievable. If you take alot of pictures or record alot of videos, this is the phone for you. My wife loves the pen with the ultra. We used to have the note 20s and that was our favorite feature so it's awesome they put it on the S24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on February 25, 2025
Posted by: Courtness
[This review was collected as part of a promotion.] Ease of use, set up and reliability. Never had an issue with it and last for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is decent
on February 25, 2025
Posted by: SeaHerzberg
[This review was collected as part of a promotion.] Decent speed for downloading and streaming but battery life sucks for games or holding any charge and the fiberglass frame overall is flimsy
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hi SeaHerzberg, thank you for sharing your experience with your Samsung Galaxy S24 Ultra with us. We are so happy to hear that you are pleased with the speed and usage of your phone. We have provided links to a few articles below to help you with the battery life of your device to also help you enjoy your gaming. We do recommend protective cases on all devices to help ensure durability with any accidental bumps and drops with your phone. We have also shared a link to the Samsung Support Team if this frustration continues with your phone, or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US