Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
I love it
on September 1, 2021
Posted by: mike the night
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] From S8, what an improvement, the night camera is so good! I'm going to start selling my photos. Oh yes the separated speakers at the front are great too!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable and friendly cel phone
on September 1, 2021
Posted by: Jefersonparis
from Franklin, TN
[This review was collected as part of a promotion.] I have this phone for about 9 months and I'm happy with it. Reliable (works 24/7) and friendly to use. Have some good features.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone for a amazing price!
on September 1, 2021
Posted by: Moni
from Union city, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone brought me back to Samsung! After having a couple of non Samsung phones the first thing you notice is the quality. But getting this quality for the price is amazing. I would recommend this phone to anyone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Spped, Excellent Camera
on September 1, 2021
Posted by: Sampath
from GA
Expertise:Expert
[This review was collected as part of a promotion.] I traded in my S-10 for this s-20 and i am very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device yet...
on September 1, 2021
Posted by: Tabz
from New york
Expertise:Expert
[This review was collected as part of a promotion.] Been a samsung fan for while, and this device Galaxy S21 256gb is a smooth device by far. Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung blundered
on September 1, 2021
Posted by: Hotrodonthemod
from Bull Shoals AR formerly from SE Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the S21 for about 2-3 months now. At first I thought I just needed to get use to how it works. No, it is actually a step or two backwards from my S10 Plus that I traded in for it. They left the volume buttons in the same location but moved the on/off switch which was very stupid to say the least. I have had it lockup a couple times and have to shut it off and restart it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello Hotrodonthemod, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 1, 2021
Posted by: Lons
from Holyoke. Mn
Expertise:Intermediate
[This review was collected as part of a promotion.] Love Samsung phones....The best out there for sure
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Taneka
from Lamar SC 29069
Expertise:Expert
[This review was collected as part of a promotion.] I am glad I brought this phone. Battery last long time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US