Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Great camera
on September 1, 2021
Posted by: Will_M
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for like half a year and I have not been disappointed. It works great and love the fact the camera can see better tha my eyes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Galaxy for the win!
on September 1, 2021
Posted by: UberMaus
from San Francisco
Expertise:Intermediate
[This review was collected as part of a promotion.] The S21 is mostly what I expected and why I've such with the Galaxy for years. Transferring from one Galaxy to the next was not easy but I don't think that will ever get easier.
Pros: user friendly, fast processor for editing and multitasking, and they got rid of the Bixby button (combining it with the lower button), and the camera updates are great - wide angle on both ends makes a world of difference.
Cons: the phone is too big. Why can't they just stay the same size as the 7 or 8? I don't like having to use 2 hands to effectively use the phone. Also, the home button is only on when the screen is unlocked - wish I didn't have to pick up the phone (to press the power button) in order to unlock the screen.
Pros: user friendly, fast processor for editing and multitasking, and they got rid of the Bixby button (combining it with the lower button), and the camera updates are great - wide angle on both ends makes a world of difference.
Cons: the phone is too big. Why can't they just stay the same size as the 7 or 8? I don't like having to use 2 hands to effectively use the phone. Also, the home button is only on when the screen is unlocked - wish I didn't have to pick up the phone (to press the power button) in order to unlock the screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good upgrade from S9
on September 1, 2021
Posted by: Larissa
from Seattle
Expertise:Expert
[This review was collected as part of a promotion.] I bought this because my old phone's memory was constantly at "1 gig left" and I needed more storage capacity; having a fresh battery that lasts through the day is also lovely!
The camera's are a big improvement on my previous S9; now the pictures I take while backpacking are pretty great!
The size of the S21 is perfect for me, it's only slightly bigger than previous generations of smart phones so it still fits well in my hand without feeling more like a tablet.
The camera's are a big improvement on my previous S9; now the pictures I take while backpacking are pretty great!
The size of the S21 is perfect for me, it's only slightly bigger than previous generations of smart phones so it still fits well in my hand without feeling more like a tablet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 1, 2021
Posted by: angelskeepingwatch
from San Luis Obisbo, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this because my s8 died. When I got it, I was super excited. I opened the box and couldn't help loving it at first sight! A sleek pretty pink phone sat in the box. The features of the phone are fast, powerful, and user friendly. However, my most favorite feature is the camera. It has so many different features and the photos come out beautifully. The night photos, landscape photos are gorgeous with a feature that softens the lighting that sometimes makes the photo more beautiful than the real life image. All my friends are envious and love it. My only complaint is that it doesn't have a normal hole for earphones and you have to get bluetooth earbuds or the adapter. Otherwise, it's a wonderful phone at a good price! Love, love it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on September 1, 2021
Posted by: LuvIT
from Edinboro, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone to replace my Note 20 5G. The Note 20 is a great phone but too big for me and I wasn't using the S Pen. I frequently carry my phone in my back pocket and the S21 5G is the perfect size for that and I still get the same experience as I did with the Note minus the S Pen. The only complaint that I have about this phone is the battery life. I wish that it would last longer. It did arrive with a super fast charger so that does help make up for it. The camera takes fantastic pictures so that is a plus.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: dinasands
from silver springs nv
Expertise:Intermediate
[This review was collected as part of a promotion.] i bought the phone as an upgrade. Love the camera! very easy to download apps and make it yours. I don't have to wait for it to load, using the internet and apps open up quickly. As always with samsung easy to navigate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone I love it the camera is very clear
on September 1, 2021
Posted by: Margie2473
from Pacoima.,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone and I love it and everything it has. Great phone I love the color. It my favorite color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S Line never disappoints
on September 1, 2021
Posted by: ka1Zer
from Ridgefield, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought around 2 months ago, best phone ever used .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US