Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Galaxy S21
on September 1, 2021
Posted by: JC915
from El Paso, TX
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from an S10 so the upgrade was simple and painless (took advantage of the trade in offer). The device is powerful and meets my needs well. I also have a Galaxy Active 2 watch and it paired seamlessly. I am pleased with the device but do have one issue that appears to be random. When scrolling through certain apps with long feeds,eg (facebook, google news...) the display can become erratic and jittery. Others have reported a similar issue but I have not found a solution for it yet, I simply get out of the app and launch again, it's a little annoying but oh well, keep hoping a software update will fix the issue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flawless.
on September 1, 2021
Posted by: Tool
from Reedley, California
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is absolutely ideal. Great camera features, and it also holds a lot of storage space, no memory card needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'd Give It 6 Stars If I Could
on September 1, 2021
Posted by: Chuck
from Atlanta, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] My new Galaxy S21 5G is everything I hoped for. It's faster, brighter, and flawless. It's lightweight and a perfect size for my hand. The sound quality is terrific. It charges very quickly, and holds a charge -- even in active use -- all day long. And don't get me started about the camera ... it's amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features,awesome phone
on September 1, 2021
Posted by: JPQS
[This review was collected as part of a promotion.] I bought it when it first released and it has never failed me, so many features!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A beast!
on September 1, 2021
Posted by: LordGiggles
from Las Vegas, NB
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone unlocked. Used it with Google Fi as well as with AT &T. Had a blast using the phone itself, great features, camera and great overall hardware. It feels great when I hold it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great flagship device
on September 1, 2021
Posted by: Anthony G
from Fulshear Texas
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a few weeks ago and I love it. Everything about this device is incredible. It is way better than Apple's devices. I 100% recommend it to everyone who is looking for a new cell phone. Samsung all the way!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera!!!
on September 1, 2021
Posted by: Anonymous
from Murphysboro illinois
Expertise:Expert
[This review was collected as part of a promotion.] I have had the s21 ultra for about 3 weeks and I love it so much! The camera takes amazing pics, videos look like a pro took them. I am in love with it!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: ArleneB
from Brooklyn, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best cell phone I ever had. The pictures and videos are so clear, and the fast charging is amazing ! It actually warned me when my charger was going to damage my phone. The battery really last all day, really !!! The best purchase on a cell phone I ever made. Would definitely recommend S21 5G 128GB. A must have cell phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US