Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Awesome upgrade, best Camera
on September 1, 2021
Posted by: CaptainMike
from Lutz, Florida
Expertise:Expert
[This review was collected as part of a promotion.] We needed to upgrade my wifes phone from an S9 to the S21 and she has never been happier. The display is crisp, the operation is super smooth, and she loves the camera. A happy spouse is a happy house. Thanks Samsung!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on September 1, 2021
Posted by: Jared
from Ogden, Utah
Expertise:Expert
[This review was collected as part of a promotion.] So far I have loved this phone. I enjoy having a phone I can hold on one hand again. This phone is fast and very durable. I have dropped it a handful of times and it hasn't broke yet! It does have a case on it but it's a slim case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 1, 2021
Posted by: Jesse
from Newcastle, DE
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it 6 months ago when first came out. Great phone, love the screen. Works great with my buds and watch. Very durable. Love how fast it is, never had a problem with it. Camera quality is amazing, especially the zoom. Best phone ive had so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and picture quality
on September 1, 2021
Posted by: Suarya
from Thornton, Colorado
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this giving preorder when it was released. From then I am enjoying it and still exploring its features.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great phone for the price but terrible battery lif
on September 1, 2021
Posted by: whoDis
from new jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] i bought this at release, i love the phone, everything from the design to the features is great but the battery really lets the phone down. i have to charge it at least twice a day which honestly sucks especially coming from the s20 ultra, apart from that, great phone!
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best camera in a phone I've used
on September 1, 2021
Posted by: Anonymous
from Salt Lake City, UT
Expertise:Intermediate
[This review was collected as part of a promotion.] I was so excited to try this phone for quite a while. It works perfectly, no bugs, it doesn't slow down, and it has seriously the best night mode camera ever. We took a picture in the dark with flash and it looked so bad then we switched to night mode and it seemed like it was day in the photo. I don't know how Samsung does but they did it! Finally a good night mode photo! Besides, that all the photos are amazing. Sound is great, so much customization that can be done, and not to be silly but this is such a beautiful phone. It shouldn't matter that much but to me it does. I love this beautiful purple color with rose gold edges.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Using it
on September 1, 2021
Posted by: Kelly
from Iowa
Expertise:Expert
[This review was collected as part of a promotion.] I have only had mine for about 6 weeks, I am loving it so far though.
Was a little confused when I had a problem turning it off. Now that I have that figured out it is great
Was a little confused when I had a problem turning it off. Now that I have that figured out it is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just a solid phone
on September 1, 2021
Posted by: lagneb
from Westphalia, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] Perfect size (not too large like some phones nowadays), great specs, battery life, display, etc. Everything you'd expect from a Samsung phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US