Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
4
Samsung going the right direction finally
on June 23, 2021
Posted by: Southside
from Milton, GA
Expertise:Intermediate
Finally Samsung is going the right direction integrating more google features on the phone. Switching from Pixel 3, I'm happy that this device offers more Android features than before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth screen
on June 23, 2021
Posted by: dontran95
from San Jose,CA
Expertise:Expert
I've had this phone since launch and I've been enjoying it. Screen feels extremely fast and responsive and I'm loving the small punchhole instead of a notch
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great with a couple of quirks
on June 23, 2021
Posted by: AJBnSD
from San Diego, CA
Expertise:Expert
The S21 performs great at basically everything. The display is smooth, the photos are fantastic and apps load quickly. My one concern is that the phone can tend to get warmer than I'm comfortable with at times for no apparent reason.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, and effective.
on June 23, 2021
Posted by: Shin0bi
from Michigan
Expertise:Expert
Have had my phone for 2 months now, and I love it, no real cons here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 23, 2021
Posted by: Djslimz
from Madison heights, mi
Expertise:Expert
I have been a avid google phone user for many years. From the nexus line to the pixel. I wanted to try something new/different and I am so glad that I went with the s21. The camera is amazing. The OS is smooth and quick. Phone is very reliable. Will definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung that I had yet!!
on June 23, 2021
Posted by: Timmz
from Orlando fl
Expertise:Intermediate
Phantom brown!!! ..worth the wait..love this phone!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung s21+ is not worth the phone
on June 23, 2021
Posted by: Jeevan
from Lexington, Kentucky
Expertise:Expert
I bought this phone in feb 2021. The google voice activates by it self. Phone responds little late or no response for finger print access. The outerlook is not that good. Besides AI i don't see anything new or making it worth phone to move from order notes or s series to s21.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello Jeevan, thank you for reaching out. I hear what you're saying. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143457181
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143457181
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 23, 2021
Posted by: Jenny
from Atlanta, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my S20 FE for this phone, and I love it! The design, features, and size are perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US