Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Great phone! Mind-blowing pictures
on June 22, 2021
Posted by: BestPhoneEver
from Mountain House
Expertise:Expert
Gifted my wife with this and my brother as well. Both love their Ultra devices and pictures taken from their phones are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Overall Device
on June 22, 2021
Posted by: Milton
from Boston Ma
Expertise:Expert
No matter what I'm doing, I feel like this phone takes care of it easily. I love how reliable it is. I think it's great that Samsung is finally teaming up with Google more for stuff. The new messaging options are great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Heating Issues
on June 22, 2021
Posted by: Anonymous
from CA
Expertise:Expert
Please stay away from this model. Since day 1 the phone ia heating. I have traded my iphon 7. Iphone never heatedm
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello Rambabu Thoppey, thank you for reaching out. I can see why you're so upset. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143457415
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143457415
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance Great camera!
on June 22, 2021
Posted by: Jduncan312
from Muscle shoals Alabama
Expertise:Intermediate
I've had my Galaxy s21 ultra since launch and this is the longest I've had kept a galaxy phone. This phone has been everything I wanted and more only thing I would change in this phone is faster charging other than that this phone is a beast! Great job Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Display, Eh Battery Life
on June 22, 2021
Posted by: HillbillyDew
from Mobile, AL
Expertise:Intermediate
I jumped from an S10 to the S21. The display and camera features are major upgrades; the battery life is a major downgrade. Overall I am pleased with the change (and looking forward to Android 12), but will be looking for ways to save power on long days away from a plug.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great functionality!
on June 22, 2021
Posted by: Fonald
from Seattle, Wa
Expertise:Intermediate
Does everything I need it to do for my small business. Love the wireless Dex and the outstanding compatibility with Windows.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE!!!!
on June 22, 2021
Posted by: MIGGYONTHEBEAT
from Texas
Expertise:Expert
I bought this a few months ago, and it was actually my first android or Samsung phone ever. I have been an apple fan boy for 14 years. But I have got to say, this is the best phone I have ever owned, the cameras are top tier, the phone is fast, the UI is amazing. TEAM SAMSUNG FOREVER.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone!
on June 22, 2021
Posted by: Jasons21
Expertise:Intermediate
Great improvement/upgrade over my last phone. Looks and works grear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US