Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
1
Awesome features
on June 14, 2021
Posted by: Jkni625
from Jacksonville Florida
Expertise:Intermediate
Great features but not exactly what I was looking for. this phone is only if you will be using the cameras.. and the screen cracked within 2 months of having it I believe
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
To die for pictures taking by these cameras
on June 30, 2021
Posted by: Thesia
from New York
Expertise:Intermediate
At first I didn't understand on how to use it but day by day I'm loving this phone
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Thesia, that's excellent news! Thanks for being the best part about Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
you cant beat samsung
on June 29, 2021
Posted by: DonDoffy
from Kansas, ks
Expertise:Expert
i bought this this phones a week before its released date and let me tell you that this phones is on the best out there from the camara quality, and vídeo quality to the games you can play on this phones most cool games like pudg or fornite solid 60fps or maybe even more. To make it even better if you get the galaxy buds ohhh boy totally new sound quality im telling you if want a new phone the S21 and above are the right choice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Split screen and scheduled messages are the best!
on June 28, 2021
Posted by: Rsgrsg
from SLC, Utah
Expertise:Intermediate
Feature rich and easy to use. I have been able to do everything I want and and more. Transitioning from split screen to one screen is quick and fluid. Swipe down from the middle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's so me!
on June 30, 2021
Posted by: Loveq1420
from San jose,CA
Expertise:Intermediate
I was so happy I bought this phone .it had been awhile since I had purchased a phone so I was nervous about what to pick.with all the customization features it feels like it was made for me.plus I'm in love with the color ,I have violet.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Loveq1420, that's wonderful to hear! We're so glad that you're enjoying this phone. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Borderline useless outside of major city
on September 7, 2021
Posted by: krazie3wheeler
from Waukesha, WI
Expertise:Intermediate
This phone has been a huge disappointment. Having been with the same service provider for at least 15 years, I know the issues I have with reception are not my service provider. My last cell phone was about 6 years old, and had better cell reception. The S21 seems to lose all connectivity when switching between networks like 4g to 5g. Other than restarting the phone, I cannot use my phone when this happens. Unless you are connect to WiFi or in a major city, this phone has been nothing but a headache. When I try to do the online support, that doesn't work either. I have personally talked to several other people with the samsung S21 and they have all experienced the same issues. My next phone will not be a samnsung.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 28, 2021
Posted by: Anonymous
from Eau Claire, WI
Expertise:Expert
I've had my S21 Ultra for a few months now and it is the best phone I've ever had. The 120 Hz screen is super smooth and the customizability is great. The camera quality is amazing. I can't think of anything I don't like about this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone owned
on June 29, 2021
Posted by: Brown eyes
from Lexington, Ky
I brought this phone back in March, best decision I've made. This phone is number 1 compared to other phones I've owned. I especially love the camera, and the watching movies on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US