Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Perfect phone
on June 9, 2021
Posted by: Nelson
from Sarasota FL
Expertise:Expert
the phone is very fast and pleasant to hold. the camera very well elaborated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 9, 2021
Posted by: EdSam
from Pocatello, Id
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery life is great functions and camera is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on June 10, 2021
Posted by: Snasty
from Cheektowaga, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I finally replaced my Samsung Galaxy S8+. I downgraded on size but I love my new phone. Just getting used to all the little changes. Specifically how to turn off the phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not very good
on June 10, 2021
Posted by: Best
from New york
[This review was collected as part of a promotion.] I traded my s10 to s21, but it is not as good as my s10. The battery cannot last for a day
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 11, 2021
Hello Best, thank you for sharing your experience with this phone. I would have a hard time with that too. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143406929
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143406929
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera
on June 10, 2021
Posted by: PrissAnn
from Lubbock, Texas
Expertise:Expert
[This review was collected as part of a promotion.] Glad i decided to upgrade, great camera and batter life
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 10, 2021
Posted by: The Kid
from Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] Great battery life, excellent camera. This phone does everything a phone should do!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Overall Phone
on June 10, 2021
Posted by: KevBudd
from Cody, WY
Expertise:Intermediate
[This review was collected as part of a promotion.] Happy with all my Samsung products. Great customer service and great trade in for upgrades
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality!
on June 10, 2021
Posted by: Alesta27
from Grand island ne
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded a couple months ago and I love all the updated features, speed, and quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US