Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
I love my phone!!
on June 9, 2021
Posted by: SammyD
from Tampa, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so happy with my purchase. I love everything about this Galaxy S21 5G. It's so easy and convenient to use the great features it has to offer. The photo's I've taken are unbelievable. I would highly recommend this phone to anyone that's in the market for an upgrade. Go for it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome design with decent features!
on June 9, 2021
Posted by: kristrbl
from Raleigh, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my Galaxy S21 about 4 months ago for my birthday gift. I have been loving it so far, especially the design! It's minimalistic and simply designed, but I also feel like this is probably the best design among the galaxy phone series. If you have been using Galaxy phones, there is no issue using it too. I also use my phones a lot to take photos and the variety of zooming in and out options are great. I don't think there were any broken pixel pictures when I zoomed in to take pictures. My only complaint is that the phone gets heated up faster than the previous series. But I think overall, I think the features are so worth the price. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on June 9, 2021
Posted by: Helal
from Bronx, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought 5 month ago, its a Awesome phone. I like it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around phone!
on June 9, 2021
Posted by: Harry24
from Mississippi
Expertise:Intermediate
[This review was collected as part of a promotion.] My previous phone was a Galaxy S9. Loved that phone. This is an upgrade in so many ways. Love the extra screen real estate and the integrated front facing camera. Build quality is also actually still quite impressive even with the switch from a mostly glass/metal body. In screen fingerprint sensor definitely is not as reliable as an actual physical separate sensor as on previous models, but does ok most of the time. Battery life was great at first but seems to have tapered off pretty sharply in the first three months of owning this phone. Would be nice to still have an SD card slot but isn't a deal breaker by any means. Otherwise, no complaints! Great phone!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy in Epic Way!
on June 9, 2021
Posted by: Anonymous
from Hollister, California
Expertise:Expert
[This review was collected as part of a promotion.] When i have that old iPhone 6s Plus for two years and saw the new Galaxy S21, i wanted to switch from iOS user to Android user. I pre-ordered the new Samsung Galaxy S21 in January 19th, 2021 and received it in January 29th and i have to try it out and after 5-6 months of using it, it really blew my mind. The camera was amazing having 3 cameras on the back and one on the front and it can even record 8K video and i was thrilled. The performance was great, having playing Halo: The Master Chief Collection and Minecraft on the Galaxy S21 was phenomenal. Even i can download tv show episodes and movies with 5G. With the new display, i can watch 4K videos and movies and it was a breathtaking moment. Having to call my parents, grandparents, cousins, workers, and even on my friends on phone and even Google Duo was awesome. With all that stuff, i am really proud of purchasing the new Samsung Galaxy S21. It's epic in ever rich ways.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!
on June 9, 2021
Posted by: Omar
from Chelsea
Expertise:Intermediate
Excellent! The bad thing about this Samsung Galaxy S21 cell phone line, it does not have the option to expand the memory, the slot for the 'SD Card'; or expandable memory is not included or integrated into the cell phone, it is the most negative point about this beautiful line of The Samsung Galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 9, 2021
Posted by: Trupurrfection
from Pine bluff, Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] I am so in love with my new phone it has many great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on June 9, 2021
Posted by: ARGalaxyUsr
from Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] I bought this to replace an aging S8 and it more than exceeds the value. I use my phone for pictures and they are so much better than the S8, I dont know why I waited to get it. Thanks Samsung for another device worth having.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US