Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
4
Slows drastically on 4g LTE.
on June 9, 2021
Posted by: Dcal
from Yuma, Az.
Expertise:Intermediate
[This review was collected as part of a promotion.] My 5g runs most of the time but often slips to LTE. While on LTE the phone slows drastically. It might spin up to 30 seconds loading a page. Or longer. While on 5g it is lightning fast but even on 4gLTE it should still be fairly fast but it is not. At all. Could an update fix this I wonder. Otherwise all else is top of the line for a phone.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
exelent
on June 9, 2021
Posted by: ericcf
from kennett square PA
Expertise:Expert
[This review was collected as part of a promotion.] the best galaxy ever, I bought this cellphone a couple months ago and I'm so happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade
on June 9, 2021
Posted by: EpiclyJellyfish
from Montana
[This review was collected as part of a promotion.] I preordered this phone after having the Samsung S6 for over 5 years. I continue to be impressed with the quality and ease of use of Samsung's products. The phone system is easy to use and the phone itself is good quality. I was particularly interested in the cameras and have been impressed thus far. Overall, I am glad I chose to stay with Samsung and will update if my review changes :)
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 9, 2021
Posted by: Drichie
from Arkansas
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had 3 Galaxy phones and the features get better each time. Love my Galaxy s21!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and nice color options to choose
on June 9, 2021
Posted by: Raja
from Cedar Park , TX
[This review was collected as part of a promotion.] I loved this phone features and the camera is great. I love taking pictures and videos of my kids activities on the go using this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 9, 2021
Posted by: G215
from FRISCO
Expertise:Expert
[This review was collected as part of a promotion.] I love everything about it this is a new experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on June 9, 2021
Posted by: Maybaybie
from Sandersville GA
Expertise:Expert
[This review was collected as part of a promotion.] I adore the features, camera, & improvements on this device. The 21 is faster and slimmer than every Samsung device I've owed.. Glad I made the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect all around device
on June 9, 2021
Posted by: Matt
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using this as my daily driver for a couple of months now and so far it has been perfect. Battery life is excellent, camera is great, screen is gorgeous with bright, deep colors and smooth animations. If you don't need the premier top-of-line features but still want flagship performance then this is the way to go.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US