Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Great phone
on June 9, 2021
Posted by: Cruz
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgrade to s21 about 3 4 months ago and it's been so far a great phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great small phone, but bad battery
on June 9, 2021
Posted by: Jaydwag
Expertise:Expert
[This review was collected as part of a promotion.] Everythings great, speed, display, but the battery life is pretty terrible. I cant even use my 120hz display since it goes down to 15% by the middle of the day..
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello Jaydwag, thank you for the feedback. We understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Great photo.
on June 9, 2021
Posted by: Ninagirl
from MI
[This review was collected as part of a promotion.] first thing first the battery is amazing, the CPU on this one is amazing, no lags or anything, the camera is perfect. The camera is of great quality. I like the zoom features which are easy to use. I don't like that there is no headphone jack any longer. Although that is the trend. Overall it is a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect size
on June 9, 2021
Posted by: Fireboy
from Tonawanda, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a few months, and everything just works! I have no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Upgrade!
on June 9, 2021
Posted by: Aaron
from Tallahassee, FL
[This review was collected as part of a promotion.] I bought this Samsung Galaxy S21 5g as an upgrade from my Samsung Galaxy S8 because it was messing up a lot. I Absolutely love how smooth and free flowing it is. I also am pretty impressed by the new QWERTY keyboard layout when you turn your phone horizontal to type. It the little things you know that make a big difference. Thanks again Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on June 9, 2021
Posted by: Tinkerjoy
from Saint Simons Island
[This review was collected as part of a promotion.] I purchased this phone and was in for a big surprise. I love the color, the new features, the clarity of photos, ease of setup, etc. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great device
on June 9, 2021
Posted by: SmigaX19
from Middletown, Delaware
Expertise:Expert
[This review was collected as part of a promotion.] i ordered my S21 2 months ago. The device is fast and takes excellent photos. The only real knock against it is that with the high quality photos it does not have expandable memory ana navigating the photo settings to turn it down are challenging. I have the 128g internal storage and I'm constantly trying to manage my storage capacity to get a few years out of this device.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera beautiful pictures
on June 9, 2021
Posted by: Foodman40
from Jackson Tn.
Expertise:Intermediate
[This review was collected as part of a promotion.] I have bought Samsung phones for the past 8 years and have never been disappointed with any feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US