Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6 out of 5
4.6
(1,036 Reviews)
Open Ratings Snapshot
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product. 
(
901 out of 983
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5 out of 5
5
Awesome phone with an amazing camera
on June 8, 2021
Posted by: Shirl in LA
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] My Samsung 21 was stolen recently while on vacation. It was only 6 months old.. I didn't think twice to purchase another one. Samsung is the only phone I will purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid Device
on June 8, 2021
Posted by: Randyriot7
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] Ive had this phone for a few months and I love this thing. Most phones I've bought have felt like I was compromising on certain features but this phone delivers and is well worth the money. The battery life is excellent, the screen is buttery smooth and the camera is the best I've had so far. Over all a great all rounder.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good price, but lacking some features
on June 8, 2021
Posted by: 10FPV
from San Diego, CA
Expertise:Expert
[This review was collected as part of a promotion.] I switched from a cracked Note10+ 5G, and in some ways I feel like I've downgraded. Still a solid phone and I probably should've gone with the plus version but I don't think the features justify the price. It runs all the apps I want it to and only hiccups once in a while. The wireless power share has revived my wife's iPhone and my brother's Galaxy countless times when their charges weren't working.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cute phone
on June 8, 2021
Posted by: Azn2Cs
[This review was collected as part of a promotion.] I bought this more than 2 months ago, and I love how you can download and apply free themes. Everything is great so far, but the only thing I'm worried about is touching the camera lens at the back of the phone because there's 3 of them so it's hard to avoid and get dirty.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the features but lacks design!
on June 9, 2021
Posted by: ckim
from Sacramento, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I really miss the unique curved edge screen of the Samsung that sets everything apart. I know it has gone back for more functuality or a wider screen, but it doesn't feel like it. Apart from there, I love the camera and video quality, and the features included in this phone. The battery charges well and holds for a long time too! The gadgets and buds are awesome as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A pretty good phone
on June 9, 2021
Posted by: Miguel c
from Az
Expertise:Intermediate
[This review was collected as part of a promotion.] Had it for 6 months now problem with it. Love the 120hz display. Just not happy about the 1080p display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best cell phone yet!
on June 9, 2021
Posted by: dwpnavy75
from Springfield, MA
Expertise:Expert
[This review was collected as part of a promotion.] I had the S10.
I had the S20.
Now, I have a a state of the art device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great choice - the best camera
on June 9, 2021
Posted by: Piterr23
from Chattanooga
Expertise:Beginner
[This review was collected as part of a promotion.] Last time I used S10- first time I missed curved screen but I love S21. Very fast, beautiful screen and camera. Better battery. Only one minus for lags for camera app
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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