Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6 out of 5
4.6
(1,036 Reviews)
Open Ratings Snapshot
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product. 
(
901 out of 983
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5 out of 5
5
Excellent device.
on June 8, 2021
Posted by: Rodyusa
from New york
Expertise:Expert
[This review was collected as part of a promotion.] I was a bit skeptical at first when I got my s21 due to few features they removed like the resolution and sd card. But the phone is incredible fast, and it is so smooth. I love it. The camera impresses me so much, and you can do so much with this phone. I hope I can get my hand on the ultra, still waiting for a good deal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use, great features
on June 8, 2021
Posted by: Holm
from San Diego, California
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this 3 month ago and I am very happy with this phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on June 8, 2021
Posted by: Zeee
from Phoenix, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 2 months ago and it rocks! The camera takes crystal clear photos, and videos are so clean and realistic that I now take more pictures than ever before!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing
on June 8, 2021
Posted by: Duttytrini
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] Bought this for my wife and she loves it! The buds also compliment the device with amazing features.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Everything is lovely, except for the overheating
on June 8, 2021
Posted by: Anonymous
from NY
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the first phone I bought directly from a manufacturer and I love it.
things I do not like are the overheating issue at first. but with the software updates, that seemed to be fixed, but the phone still gets pretty hot with a phone case on.
great phone for great price. I love it, I recommend it to all my friends and family.
I told many of them to get this phone or even go for the upper editions.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 8, 2021
Posted by: Emmy
from San Diego
Expertise:Expert
[This review was collected as part of a promotion.] I bought this Galaxy S21 5G 128GB (unlocked) a month ago. I was happy I did. It is an excellent cell phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on June 8, 2021
Posted by: Ruth S
from Brooklyn NY
[This review was collected as part of a promotion.] I bought this phone a few months ago and I am happy with this purchase. My last phone was a Samsung 8 so I'm excited about this new phone. The camera, the added features are amazing! Highly recommend it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on June 8, 2021
Posted by: Charm3x
from Oklahoma city
[This review was collected as part of a promotion.] My fiance bought this as a gift for me and it's amazing! Definite upgrade from my S9
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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