Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
Display
on June 8, 2021
Posted by: Butter78
from Spokane, Wa
Expertise:Intermediate
I absolutely love the display on this device. At times it feels like there is so much I don't know that this device can do which I view as s pro or a con. All in all I prefer this over an iPhone hands down
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The EVERYTHING phone!!
on June 8, 2021
Posted by: fnelson69
from Oklahoma City, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my new device direct from the factory. I absolutely love the freedom to move between cellular providers as I choose. I work from my phone daily. Sending and checking emails, editing documents, and video conferencing are seamless is on my device. Great photos from an amazing camera chocked full f features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design and materials
on June 8, 2021
Posted by: Jimmy
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] It’s nice design beautiful glass front face. I like the size too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Finger print & Face ID doesn’t work
on June 8, 2021
Posted by: Anonymous
from San Jose, CA
Expertise:Expert
[This review was collected as part of a promotion.] After getting this version of the device i thought now Samsung will manage to make finger print and fact ID working…. But the same disappointment. It’s really hard these to make working at one try.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Saidur Rahaman, thank you for bringing this to our attention. I understand how important this is to you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001570/) to an article that will help you troubleshoot unlocking your device. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Miss headphone jack
on June 8, 2021
Posted by: MrsRivas
[This review was collected as part of a promotion.] Overall, I love my new phone. Battery is good, pictures are good. But I hate that it doesn't have the headphones jack. I hate wireless headphones bcz I hate charging. But Overall good phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone I've had so far
on June 8, 2021
Posted by: Alvaro
from Sweden
Expertise:Expert
I bought this phone around 1 and a half/2 months ago and it's wonderful, it's got some small things that you are not able to do for example change the screen resolution which you could do with the older brother S20 5G (which i also owned) and some other small stuff that honestly won't bother most people. It could use a couple more camera features like the Poco X3 Pro but overall it's just a great phone specially for the price you're paying
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast phone, very slick
on June 8, 2021
Posted by: Z807
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from a sluggish s9+.this phone is about the same size but with plenty more features and faster response time when clicking and using several apps at once
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on June 8, 2021
Posted by: Swalla115
from CT
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is amazing. It has the capacity to do so much more. I love how fast and reliable it is.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US