Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6 out of 5
4.6
(1,036 Reviews)
Open Ratings Snapshot
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product. 
(
901 out of 983
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5 out of 5
5
Excellent mobile, value for the money!
on June 8, 2021
Posted by: Rahul
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] I like the premium look of my mobile and its nice features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love Mostly Everything About the S21
on June 8, 2021
Posted by: Crystal
from Daytona Beach, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I Love the Samsung Galaxy S21 but if I knew it didn't have an Audio plug for headphones and a Micro SD Card I would of went with the S20. I do Absolutely Love the Camera and everything else except the 2 things I mentioned.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent
on June 8, 2021
Posted by: Izzy
from Louisville, KY
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for about 2 months now and while I was expecting top notch features upgrade it just simple upgrades of the previous phone. Got it at a decent price so nothing to complain about there. I will say it it durable which I love I've dropped it a few times without its case like an idiot and I was amazed each time. Since I don't probably use most of what the phone has to offer I still give it 4 stars
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, Sturdy, Amazing Camera
on June 8, 2021
Posted by: Hurin19
from Denver, CO
[This review was collected as part of a promotion.] I've had the phone for about 2 months now. Phone is very fast, smooth, and just about everything you want in a phone. Camera is amazing, takes high quality photos and video.
The only con so far as I've seen is battery life. As a heavy user for work purposes, it really leaves something to be desired. Luckily, charging doesn't take long.
All in all, would recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impeccable build quality
on June 8, 2021
Posted by: FATSHY
from Brooklyn
Expertise:Expert
I've seen many reviews from very honest reviewers who couldnt care about anything else other than their personal reputation for keeping it real with their viewers, and I've heard time and time again from every single one of them, that the build quality of samsung phones are a testament to it's company's caliber and a standard for other companies to look up to, along with the industry leading displays, robust camera sensors, streamlined UI/UX of the software and goes on and on and on...
I've reached a conviction that whatever phone comes up on the market Samsung will always have the biggest mind share of any customer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good features!
on June 8, 2021
Posted by: Mamunul
from New York,
Expertise:Expert
[This review was collected as part of a promotion.] I bought this 3 months ago and I think it’s okay. I luv Samsung products.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features!
on June 8, 2021
Posted by: Heavymetalman6
from Fremont, CA
Expertise:Intermediate
I bought this phone, and I'm really enjoying all the features that Samsung pumped into it. I do somewhat miss the SD expandable storage but that's something I'm willing to overlook for a better package
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera!
on June 8, 2021
Posted by: colorado99ss
from Cortez, Co.
Expertise:Beginner
[This review was collected as part of a promotion.] The camera takes real nice pictures. The video is great. You can make videos that seem as good as a professional. Battery life is ok, but with the fast charger can charge in about an hour.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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