Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Average customer rating
4.6
(1,036 Reviews)
Rating breakdown 1,036 reviews
5 Stars
773
4 Stars
175
3 Stars
40
2 Stars
18
1 Star
30
92%of customers recommend this product.
(
901 out of
983)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Gray
Customer Rating
5
A Quality Upgrade
on June 29, 2021
Posted by: Vrsatile
from Rock Hill, SC
Expertise:Expert
I've been using this phone since launch, and I've enjoyed the experience since. When it comes to design, the more rounder frame feels pleasant in the hand. The color (phantom gray) also compliments the elegant subtlety of its appeal. In terms of software, Samsung has made many revisions to the Samsung Experience known as One UI. With One UI 3.1, Samsung has done a great job at further unifying their devices to create a more cohesive ecosystem, where all of their devices play with each other nicely. This is experienced between the Galaxy S21 and the Galaxy Tab S7+ tablet as an example. Being able to access the last internet page (via Samsung Internet) from either device, from the other device, has come in handy. The software is also refined and works well with the 120Hz display tech, showcasing a fluid touch and response system that is effortlessly smooth. Finally, battery life has to be talked about. I've had no issues with battery lasting for most of the day, and being there when I need it. That's how I determine good or bad battery life, and the Samsung Galaxy S21 5G accomplishes that as well. One topic I saved for last is the cameras. Solid 4 camera system that captures the moments you want, and if you're more experienced in camera settings, the Pro controls for both photo and video do well at enhancing the experience that much more. I recommend the Galaxy S21!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Camera
on June 30, 2021
Posted by: Lj220
from Florida
Expertise:Intermediate
Bought 2 weeks ago. Love the Camera and gallery app. The ability to remaster pictures is awesome. My only complaint is I had a 6am alarm going off every day and there were no alarms set. Even the Samsung techs couldn't figure it out. So I had to factory reset. Really annoying because all my personal settings, documents and pictures/ videos did not transfer properly. Other than the one hiccup I love the phone!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The camera alone is reason to buy it
on June 30, 2021
Posted by: FinallyMe
from St. James, MO
Expertise:Beginner
I have had this phone for about 3 months. I usually only have to charge it once or twice a day. It has tons of storage and the cameras are the best I have seen. I was able to take a zoomed in picture of the moon and it wasn't blurry or distorted, and it was like it was right in front of you.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smart phone
on June 30, 2021
Posted by: DP96
from Ninety Six, SC
Expertise:Expert
I bought this phone in May 2021 and love it. The camera and battery life are much better than my S9.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY MORE LIKE UNIVERSE!!
on June 28, 2021
Posted by: MauMau84
from Reed City Michigan USA
Expertise:Expert
So I've been playing with every little feature built in app and of course running a ruckus on the camera modes along with setting up my personal feel of the UI. As always The Galaxy is a smash out-of that and should be its own Universe!! I love the Galaxy S21+ 5g talk about smooth transitions between screens apps and the speed of it all. It makes you wonder why computers and laptops are even existent and Apple who?? The camera on it is beautiful I do photography with High End DSLR Cameras and am a direct contributor through Getty Images, EyeEm, Shutterstock and haven't touched my Canon's or Nikon's since..... That's saying lots since that's been the income of choice for years. Also the Samsung Knox,Samsung Pay,..... lime what personal and home loans through the highest end Cellular cameras since cameras went on a cellphone. Come join the easiest to use phones put on the market, I mean really think whemsnthe last time you heard Knox pull back because they couldn't keep you safe. Well done my friends well done
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, great phone!
on June 29, 2021
Posted by: Hedgehog
from Virginia
Expertise:Intermediate
Great battery life. Amazing camera. Quick and responsive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!!
on June 29, 2021
Posted by: Aduenas
from San Jose, Ca
Expertise:Expert
I bought the phone when the pre-order was available and now that I have had it for 6 months I can definitely say that I have no need for any other phone. This has it all, from the ability to use a S pen with it to the camera and everything in between there is so much to list and the display is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun phone
on June 30, 2021
Posted by: Kubakuba
from Portland, ME
Expertise:Expert
Really enjoying this phone after having both an iPhone 11 and a Google Pixel 4XL. This phone is infinitely faster and better for pictures and general app use!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US